Tonight Friday October 3rd, we had a great dining experience thanks to one outstanding server – Gladys. We came with a couple of friends, and she truly went above and beyond. Gladys was incredibly sweet, walked us through the menu in detail, answered every question we had, and made us feel genuinely welcomed. It became very clear why so many other tables were specifically asking for her.
Unfortunately, our experience with the other server on duty (I believe her name was Anna, based on what we overheard from another table) was the complete opposite. She brought out our food, and I politely asked if she knew when the topping we requested on the side for our tacos would be coming out. She stated about the young boy “he clearly only has two hands” I even said, “I know he has two hands, I was just asking if it’s going to come out,” but she got very snotty and snapped, “Clearly it’s coming out,” in a rude tone. That kind of attitude toward a customer is completely unnecessary and unprofessional.
Afterward, we called Gladys over – she apologized sincerely and handled the situation with grace and care, even though it wasn’t her fault at all.
The food was great, no complaints there. But going forward, I would only return if I knew Gladys was working. Be warned – if the other server is working, you might end up being spoken to disrespectfully and feel unwelcome. That kind of behavior from staff can ruin an otherwise...
Read moreWe typically place take out orders from the one on Allegheny Ave so when I noticed that a restaurant had opened on Lehigh, I knew I needed to check it out.
I came with 3 co-workers and found a spot out front. There were a few open when I pulled up as well on the side street.
Walked in and was immediately greeted and told we could sit anywhere. They have a full bar, music, TV’s, high top tables and regular tables. It looked really nice inside. I really liked the decor of the ruin and Mayan woman.
The chicken fajitas came out piping hot, still sizzling. Heard they were good and they came with bean, rice and tortillas. Someone had the quesadilla and I take it that it was good because they didn’t have any leftover. I had the nacho fries and my co worker had the spicy chicken nachos. Both orders were large portions that we both had to box up and take home. Both were really good and loaded w/meat, cheese, jalapeños and diced tomato’s and onions.
We all ordered sodas (Jarritos and Mexican Cokes).
I really liked the decor and it was looked really clean. Our server was really helpful and nice...
Read moreWhat a great time! I am a Bonvoy - Eat Around Town restaurant person (4-6x the points!). This place was on the list & I was nearby. Came in, was immediately greeted and seated. Ordered and the food came almost immediately! It felt like less than 5 min for the apps. And less than 10 for my meal.
The flavor was so inviting. They also added a bean, sauce/dip to the intro chips - never had that before and i wanted more. This came with 2 sauces. I really want to ask them if they sell the green one. Ordered chimichanga & tacos for my meal.
It was a Saturday and they were running HAPPPY HOUR specials on food and drinks!!!! My drink (a margarita) made me want to get thirds. I settled for seconds.
Ana was my server/bartender. She was attentive and welcoming. She checked on me often enough but not too much. She also was really warm. I'm sure Id come back just for her. Others helped me while I was there too. They all knocked it out the park.
Honestly, I left...
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