Filiberto's Mexican Food — Restaurant in Phoenix

In the rich tapestry of culinary experiences, every now and again, I stumble upon a thread that fails to match the vibrant hues we expect. Such was my visit to here. In a world where gastronomy often transcends borders, communication should be an asset, not a hindrance.

The staff, while appearing friendly and warm, struggled with an immense language barrier. This created an uphill battle from the outset. Through the drive-thru, ordering 5 simple hard shell beef taco felt akin to playing a round of charades. Misunderstandings abounded, with "Carne Asada tacos" and "mini tacos" regularly being offered as what they believe I wanted. What should have been a quick, straightforward interaction spiraled into a near-farcical five-minute attempt at conveying my simple request. After a final total of $49.00 for what I'd assumed were five basic tacos, I had to recommence my linguistic dance with the staff as I knew it was wrong due to the price.

Finally, with my order in hand, I hoped the food would redeem this initial communication calamity. Alas, this was not the case.

To call the food unsatisfactory would be an understatement. Each bite was an invitation to a world of overcooked ingredients. The culinary tragedy of the burnt taco meat, reminiscent of last week's discarded leftovers, was a low point. Attempts to ameliorate its hardness with a dab of sour cream were in vain, the dismal taste refusing to be masked.

The shrimp quesadilla was an enigma in itself. A heap of shrimp clustered awkwardly in one segment of the tortilla. While the shrimp had a decent flavor, the seasoning was heavy-handed, resulting in an overly salty experience. An underlying off-flavor hinted at a skillet that hadn't been cleaned adequately, adding another unappealing dimension to the dish. The only saving grace was the texture - cooked just right, even though the experience as a whole remained disappointing.

In summary, this fast food restaurant offers a meal that is a study in disappointment, from the insurmountable language barrier to the distressing quality of the dishes. With an unsettling culinary journey that fails to justify the pricing, I can't help but feel that the establishment might need to revisit its commitment to customer service and...

This Filiberto's is typical. Same brick and mortar design of course common to mist franchise. There is one thing I like about this one, is a discovery I made that is probanly relative to to them all. On Wednesday, a fat bean burrito cost $1.49!. Now normally a bean burrito cost around four dollars and the way I enjoy mine is to add rice and sour cream wich on a normal day brings my total to about $6 bucks. But on Wednesday beans& cheese burrito with rice, sour creme comes to about $2.60 The good news is that each day of the week at Filiberto's possess its own discounted item(s). Now, before we get to the bad news allow me to present another culinary pocket pleaser...I apply a high protein diet to myself and beans are instrumental in the process. So at Filiberto's I get a small tray of beans and rice 50/50. Then I add chips, raw and cooked onions, Q'cumbers, carrots, jalapenos wich were all free"condimentals.

Now, in my opinion this is the bad news. So, though we're getting awsome culinary values from Filiberto's 7days a week but I often have the problem of price inconsistency. At one Filiberto's I pay $3.20 for a small tray of rice, bean and cheese. At another Filiberto's not far from the other mentioned ,both in Phoenix, charged me $1.46 more. Feeling like my frugal nature was being violated I contested it for at least 5 minutes. I wasn't going to win over the argument with a woman who only understood partial English and my stomach was growling uncontrollably. So I was unhappy about the inconsistency and pricing know that does occur sometime in franchise business when franchises are not owned corporately. But anyhow I hope that you find the daily deals helpful...

way too expensive for the inconvenience it is.

rude employees order is never right wait time is always long even if youre the only car expensive speaker makes it hard and frustrating to order hair in food food is not good. cold, not cooked all the way, hair in it, and small portions for price

2 burritos came out to 30$. one plate with a small amount of rice and beans cost 25$.

not worth the very very VERY long wait. its a whole hour in the drive through. even at times when im the only car there, it takes about 30 minutes. in all the times i visited i never had fast service with or without a line.

the customer service is bad. the people never smile, are rude, and grouchy.

my order is always WRONG somehow. whether its missing part of the item or the order is just all wrong. everytime i go theres always something that needs to be fixed.

sodas never have any gas in them. be sure to take a sip of the drink before leaving because most of the times the whole thing doesnt have gas and i have to dump it out.

the drive thru speaker is either broken or way too old it needs to be changed out. they can never hear me through the speaker most of the time i have to pull up to the window and order there.

overall the plates went from 9$ to 17$. its just not worth it anymore. i used to come here because its 2 minutes from where i live.

but the wait is too long, my order is never right, the employees are way too rude, ordering through the speaker is way much of a hassle than it has to be, they charge for every little thing now (the packets with chilis and carrots). they are money hungry. its not worth it anymore. im never going back. they have lost my...