Starbucks — Restaurant in Phoenix

Well, butter my biscuit and call me a barista, I've finally tiptoed into the trendy world of Starbucks. An establishment adored by caffeine-adoring folks around the world, and my wife, but for me, a non-coffee aficionado, it’s as exciting as a game of chess with a sloth. But a professional rendezvous for a laboratory job led me to their frothy threshold.

Truth be told, my palate is more discerning, a kind of artisanal aficionado if you will, that normally steers clear of the bitter brew. Nevertheless, I found a sparkly delight in their pineapple lemonade concoction, the one that seemed like an unusual suspect amid the caffeinated heavy hitters.

Alas, my newfound delight came at the cost of a small eternity. Yes, folks, I felt like I was watching the 'Director's Cut' of the Lord of the Rings trilogy while waiting for this drink. Fifteen minutes I waited, as if they were harvesting pineapples from a parallel dimension, or perhaps navigating a labyrinth to rescue my lemonade from the Goblin King. My only assumption was that they were back there sacrificing a Frappuccino to the Starbucks deity. Was I missed, or did someone swipe my sweet nectar and slip away in the hubbub? Only the baristas know.

Despite my time-traveling ordeal, I must tip my hat to the cleanliness of this joint. Clearly, the staff were hardworking, brighter than a button on a new suit, and wielding mop and duster like they were born with them in their hands. They were a jolly bunch, never impolite, albeit a little sidetracked when it came to the prompt delivery of my tropical refreshment.

Ah, the customers! The silent testimonial of any establishment. They were a pleasant lot, each immersed in their own caffeinated universe. An oasis of calm, no rowdiness, no kiddie chaos, just peace and...man buns. Yes, the follicular fashion of the day seemed to be the male top-knot, a sight that while might seem ripe for criticism, was still a sight for sore eyes than the terrifying mullet revival.

I was intrigued by the unorthodox delivery system. A Sherlock Holmes investigation was needed to deduce that the drink was left quietly on the counter under a stick bearing the initial of my name. A silent bat-signal for those in the know, but I was clueless and sat there like a scarecrow in a melon field.

Stepping outside, I decided to hold my meeting under the open skies. The outside area, just like its indoor counterpart, was immaculate, and it was a fine day to boot. Not that Starbucks could control the weather, but by now, I wouldn't put it past them!

Let's talk about the drink itself, finally. It was a tropical wonder, as fresh as a morning on Maui, with actual chunks of pineapple that made me question if there's a secret pineapple grove behind Starbucks. Truly, it was an oasis in a cup.

All in all, Starbucks was like a well-groomed, but tardy butler: charming, clean, and appealing, but a little slow on the uptake. A wonderful atmosphere, a pineapple-infused ray of sunshine, but perhaps they need to keep their sacrificial rituals in check. Or, you know, just make the drinks a little quicker. But hey, all's well that ends well, right? Like they say in showbiz, "That's all folks!" Or was that in the coffee business? I'm still...

So pissed off. I online ordered my drink with a marshmallow bar. They made my drink and left it on the counter, but communicated nothing about my bar. I asked the girl at the register if they were out all she did was nod. Gave me zero options to get something else, a refund, a coupon- ANYTHING. So stupid and so rude. The staff all stands around literally doing jack shit. I understand that the online system may not always accurately reflect the available product. But to not even leave a note saying “we’re out of this” on the order sticker and giving any options for remediation is ridiculous. This is my home/ comfort starbucks- i am here religiously week after week. Looks like its time to head to another spot- I will literally never come back here again. Lastly I will note that a marshmallow bar is like 2 dollars but the complete lack of care that my money resulted in NOTHING GAINED. Yeah no. Never...

Usually always have a good experience because here.My only complaint would be they sometimes take mine and my coworkers order over the phone so it’s easy for me to just pick up especially when I work only 2 mins away. I work in the medical field so it’s sometimes hard to step out of the office so I can’t be waiting 20-25 mins for them to complete 13-20 orders. Sometimes I get friendly people that already know me and are willing to take phone orders. Other times I gets told no you have to come in and place it in person it’s really annoying since I have to wait a while for them to do 13+ orders when they could of just taken the phone order and would of made things so much easier for customers. Keep in mind we come to this location 4-5 out of the week. Overall friendly people...