Rita's Italian Ice & Frozen Custard — Restaurant in Pikesville

The service and the facility itself is clean and good yes. however, the flavors are completely watered down. None of them hold flavor at all if I refreeze them the lemon taste just like water not a bit of tart there at all I got a tropical punch flavor that was supposed to taste like Kool-Aid and it just tasted like candy, the cotton candy flavor that I received was completely watered down And when I refreeze it, it was rocksolid as if it was a significant amount of water included in the mixture. I used to work for Ritas, so I am aware of how much sugar and balance goes into the product.overall i’m just sad because its walking distance from my house(3 mins) i really would like to continue going but something does need to be done. Inflation is hurting all businesses i understand. BUT we are paying the prices so you have to...

Let me tell you how delicious this icecream is. I love icecream its really delicious. They call the soft icecream frozen custard and its really delicious. Portions have gotten smaller and prices have increased. Would be nice if that didn’t happen. But thats what happens when the economy is.... anyway my favorite flavors are banana, watermelon, strawberry, mango, and green apple, they taste so authentic to their original counterparts and have tiny bites of fruit along with it. Definitely will be coming here often in the summer time. They also have an app that you scan in for rewards, definitely a plus to get free treats from time to time. Gets very busy in the summer too just an fyi so you know what to expect in the future. If you are reading this it is the...

I ordered 2 Gelato's: 1 watermelon and 1 cotton candy for the grand thats home sick. Leave the location and digging to the bottom because no ice cream on top and to my disappointment its just Italian ice. I loved it but wanted the ice cream. I should have known she was about to mess it up because the customers 2 people in front of me she only made 1 instead of 2 frozen drinks. She said I thought you said 1. Well now at work apologized to the grand and and now I owe him his Gelato. Next time I will keep repeating so it...