My wife and I have had repeated issues when ordering from this location. The majority of the time our order is missing ingredients, to the point that I have had to resort to writing notes specifically asking them to not forget green onions or to remember to add feta cheese, etc. Additionally, there have been several occasions where they delivered the wrong pizza entirely. Overall, out of roughly 20 orders 9 were incorrectly prepared or completely the wrong pizza. That's a 45% error rate in the product they provide. One night we called them back about a pizza and they delivered a new pizza... which was also the wrong type of pizza.
The service at the restaurant is little better, with staff often giving wrong estimates for pickup times. On one occasion they gave an estimate of 20 minutes but then took an hour for a pizza that was for pick-up. Often the staff will not even acknowledge you as you stand at the counter. Several times I've had to go out of my way to grab their attention after waiting for almost 10 minutes.
When it comes down to it, I would not chose to order pizza here unless you have nowhere else to go. The pizza, when correctly prepared, is great, but there's almost a 50% chance that it wont be correctly prepared. Add to that the poor service and it doesn't really make any sense to give them your money when other pizza places do a lot more to entice and...
Read moreIm putting a 1 because a 0 isn't possible. I grew up eating Mountain Mikes and was excited when I didn't have to go all the way to Antioch to get a slice. I have even ordered from this specific place before with no problems. However, today I placed an order and was told by the store manager I was not allowed to get an order delivered anymore because I live in Shore Acres because of the area being bad. Then he proceeded to cover up his misunderstanding because he thought I lived in the apartments in Shore Acres instead of house (mind you address was listed during the order). I don't know when this new policy was put in place but this branch establishment is VERY discriminatory towards my community. The store manager was very judgmental and instead of checking my address about where I lived he jumped to conclusions about the Shore Acres area versus the apartments. Shore Acres may be lower income and yes some crime happens like anywhere but its not all bad and this establishment should double check addresses or at least put on the site what areas they don't deliver to prior to jumping to conclusions. If your from the area don't...
Read moreMountain Mike’s Pizza at 378 Atlantic Ave in Pittsburg, CA, is known for its delicious, freshly made pizzas and friendly, attentive service. Customers love the reasonable prices, clean environment, and the convenient buffet featuring hot, ready-to-eat pizzas—perfect for a quick bite. Its close proximity to Small World Park makes it a hidden gem for families looking to grab a meal after a day at the park.
I’ve been ordering from this location every week, and the staff never disappoints. They’re down-to-earth, respectful, and always attentive to how I like my pizzas made. What truly stands out is their care and consideration for my mother, who has severe celiac disease—they go above and beyond to ensure her pizza is prepared safely and thoughtfully. I can’t recommend this location...
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