It was a real disappointment to me. I dont go there very often but I usually enjoy it. But this time I tossed it out the window and went to McDonald's. I was at the speaker trying to see the board that went half around the building and couldn't see it it and what I could see was so small I couldn't read it. I felt like I was being rushed to hurry up. I explained what I wanted and she sounded like she understood. Well I paid almost 5 dollars for an egg patty one slice of bacon and I think I cheese. It was on some kind of dry looking unappealing bread. Which the Jim dandy of it is I cant eat bread. I tossed it and went to McDonald's for a burrito. I would've placed my order online and just picked it up but the website was screwing up and ate one of my gift cards and then to me I'd have to go inside to use it. Well for 2 5.00 giftcards I didn't get my normal macchiato and breakfast I got a large soda and burrito from McDonald's for an additional cost. It would let me not give it one star or I wouldn't have gave it one. I cant see spending almost 15.00 for an almost satisfying meal....
Read moreI’ve been in Pittsburg for over 19 years and really never had an issue with Starbucks location that’s been open for less until today where I actually had my first refund after waiting 10 minutes for an iced coffee. I saw two people who were after me in ordering receive their drink before me. After waiting 10 minutes I asked for a refund and still wasn’t offered any apologies or any seeking of satisfaction as a customer. Good customer service would’ve compensated and then some by showing value to the customer. What made my dollar any different then the two after me. If Starbucks is truly about valuing people then that should include the paying customer. I now know what it feels like to not be severed. Thank you to the Pittsburg,...
Read more"10/10 service, and by far the best Starbucks experience I've ever had- every time I visit."
I've never been a "Starbucks person," but over the course of the past year ordering my regular iced macchiato almost daily, visiting the Starbucks in Pittsburg has become a routine way of starting my work-day. When you can walk into an establishment and be greeted by name, have pleasant small-talk with the courteous baristas you regularly see, before heading off to work: that is the small-town, family-oriented feeling that helps communities grow, feel like home, and has you starting your day off right- with a smile, and a caffeine boost.
10/10 service, and by far the best Starbucks experience I've ever had- every...
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