Bird on the Run South Side — Restaurant in Pittsburgh

Update: The chicken is still great, but the service has been comedically bad the past few times I've gone.

Dear Lil' Chunky's Deluxe at Bird On The Run,

It's been 2 days since we've spoken or seen each other. When we were together, it felt so right. I miss the way I would hold you. I wish you knew how much you meant to me. Our last conversation was a bit spicy (Level 5), and I know this all my fault. I think about you all the time. Your pickled green tomato, bacon, chipotle mayo, cheese, and lettuce are always on my mind; but putting your chicken, soft buns, and egg in my mouth was the best thing that ever happened to me. I pray that one day we will meet again and things will be like they used to be. It was only when I was with you that I felt special and felt the love that words can't describe.

I will always love you and you will always have a special place in my heart.

But for real. The regular chicken sando is fine, but Lil Chunky's is the best chicken sandwich I've ever had and it's not even close. Level 5 or bust. Their fish sando is really really really good too. I had a few rough experiences when they first opened this location compared to the East Liberty one, but glad I gave them a 4th chance because the past few months they've been consistently good. Also happy this location has a fountain machine and more seating compared...

My first visit here will likely be my last based on the chicken tenders. It’s crazy to me that anyone could ever consider these worthy of serving. They got the cheapest pre-sliced Sysco chicken they could find, the kind that smell like raw sewage when you open the case of them. They don’t appear to have been soaked in any sort of buttermilk or anything, the insides just tasted like water. The batter was almost nonexistent and had no flavor at all. Most of the crispy bits that should have been attached to the tender were floating at the bottom of the bag. The tenders were tough to chew because they chicken was so cheap. There was no crunch at all. You really had to rip them apart, it was very unpleasant. I got the “hot” sauce which turned out to be a really weak attempt at a Nashville hot, it wasn’t great but was still the only thing that kept the tenders from being completely inedible. All in all these were probably the worst chicken tenders I’ve ever had and it blows my mind that this restaurant has been able to stay afloat with...

My first experience and my last! Ordered take out from the kiosk. Waited 5-10 mins and no update. Saw one employee eating at the “bar” area. Saw a few others waiting as well that were there prior to me. Walked over to the counter after another 5 mins. Saw same employee that was eating earlier slowly preparing some food while talking to another employee. Same employee then proceeded to take another break and start eating in the same area food was being prepared. No gloves were used at any point and hands were not washed! A 3rd employee came out from the back and yelled at all the customers that were standing waiting to go sit down. Didn’t offer to help. 2nd employee continued to eat. Couldn’t even get anyone’s attention to cancel my order. Sent a message via website, no updates 12 hours later. Avoid this restaurant! Customer service was awful and hygiene was awful, not to mention I spent $20+ on food I...