Jewel-Osco Deli — Restaurant in Plainfield

I dread going to their deli department. The selection of meats and cheese is top notch as is the quality. The prices are on the high side but that's true pretty much everywhere these days. The problem is the service, it is TERRIBLE! Even when there are multiple employees working the deli the wait is intolerable. They take orders and cut at a glacial pace. The employees seem to actively ignore customers, wandering back and forth behind the counter doing nothing except stopping to chit chat with their fellow employees. Finally and giving the benefit of the doubt there seems to be a real lack of any kind of training. You wouldn't think cutting the correct meat the customer asks for at the requested thickness, putting it in a bag with out ripping the bag or ruining the zip lock closure and putting a price sticker on it would be so difficult but apparently it is very...

I ordered online for pickup and go. Was unable to "check in" prior to getting there due to technical difficulties AGAIN!!! it's annoying! Also, I did not receive two of the items I was billed for and should have received. I phoned store next morning. Told them to keep the items and refund my money...ugh! I was not going back to store to...

Alison M deli manager came through this morning to ensure our catering order was ready on time for our event. She went above and beyond to deliver when a last minute call off caused staffing issues. Thank...