Jack in the Box — Restaurant in Plano

Worst experience ever. I went thru the drive and placed my order at 2:39pm I ordered #11 chicken sandwich it was made with the wrong kind of bread. I also ordered 5 mini churros those were given to me stale I tried one and it was hard as a rock. I ordered loaded triple cheese bacon curly fries with extra triple cheese bacon setup and they didn't bother to add the extra cheese setup that I paid for. I ordered a small coke it tasted like pure carbonated water down coke. I also ordered 50/50 popcorn chicken the chicken was under cooked and they were givin to me at room temperature. I went back to try to get a refund the manager that was working today said we don't give refunds we only replace food or drink items. I was angry told her that I'm going to contact corporate and report her and as I drive away from the window she tries to spit on my mom's car luckily she missed the car as I was driving away. I did contact the corporate asking for a refund hopefully they will issue a refund and fire the manager that was on duty earlier today. I will never go to this jack in the box again I will not recommend my friends and family to go eat at this location I prefer the parker rd store they always get my order out fresh hot and correct and get out fast. I hope the owner sees my complaint and...

Came here this morning to get breakfast and had the worst experience of my life ever. I have never been treated this bad by a employee at any fast food place I have EVER been to. All for asking for a refill on a coffee , I asked for a refill for me and my wife and she denied to give me a refill telling me in Spanish “I just gave you your coffee.” with an attitude.And at that seeing them not just be rude to me but to also YELL at another customer in the drive way for asking to remove the bacon off of their sandwich. It is outrageous honestly at how disgusting the attitude of these workers are. It was 1 older woman and 1 older man. I asked for the woman name and she said she would only give me her first name which is Maria, she was a Hispanic woman with black hair. I had actually came to this location with my crew workers a while back and had a similar experience with the employees being super rude for no reason. If I would’ve known these same people were still working here I wouldn’t have came back. Me and my wife love Jack breakfast and it was so disappointing to see this location have terrible service like this , truly disgusting . This...

Came to this location because it seemed to have good reviews. Ordered 2 tacos no lettuce, 1 egg roll and curly fries. I asked if everything could be cooked fresh. They said yes, then I got my food and tried to eat in the parking lot. None of it was fresh. When I asked them to remake them, the people had an attitude and said it was fresh. When they finally decided to fix it, I watched the guy take the old tacos and tried to do the same thing. When I called them out on it, they took my egg roll out too early so it was undercooked and they gave me more bad attitudes. And multiple of them tried to act like they were about to come for me. Which is laughable but I kept my cool because I don’t argue with children. It shouldn’t be this hard to get fresh food it’s not coming out of your paycheck and no one was paying for my food but me. Stop cooking a tone of food and letting it sit is a simple solution.

What I will say it is the cleanest location I’ve ever seen but the attitudes when someone is politely asking for fresh food and you’re acting like I’m making threats to your family is...