PBX Pizza (Indian Pizza) — Restaurant in Pleasanton

Receiving a bad review is never pleasant, but sometimes it's necessary for businesses to recognize areas that need improvement. Recently, while using DoorDash, I received a message from my driver indicating that they had multiple pickups, and one of the stores they were at had an order that wasn't ready. This meant my order, which was picked up first, sat in the driver's car, getting cold.

When businesses post orders that aren't ready or fail to prioritize online orders, it creates a negative experience for customers. DoorDash should ensure that businesses only list orders that are prepared and ready for pickup. Additionally, businesses need to prioritize these orders, knowing that a driver will arrive to pick them up. If an order isn't ready, the driver may cancel, leading to a delay and causing the order to sit and get cold.

To prevent potential poor ratings and improve the overall customer experience, businesses should reconsider their approach to handling DoorDash orders, either by ensuring readiness or by reprioritizing...

I don't understand how this place has so many good reviews. From both a customer and food delivery person? This place is just below par. Every time I have a doordash or an Uber Eats order? It's a guaranteed 7 to 15 minute wait. And 90% of the time? They've had the order for 5 to 10 minutes and then I still have to wait at another 10 to 15 sometimes even 20 minutes on top of that. For the longest time, it was just two sisters and I said you guys need to get some help in here. I said that again tonight and the girl said we have someone else. Well you need to get two or three more people because this is bad. This should not keep happening time and time again and a lot of my orders for food delivery are not even really good orders to begin with so I'm already not getting much for base pay and then with every minute that takes away, you're affecting my tip...

I recently tried the cauliflower pizza at PBX pizza in Pleasanton, and it was amazing. The crust, made from cauliflower, was fresh and light yet crispy. It was flavorful and satisfying in its own way. The toppings were fresh and well-seasoned, complementing the crust nicely. While it's a great option for those looking for a healthier or gluten-free alternative. Overall, it’s a tasty, lighter take on pizza, perfect for a healthier meal option. PBX pizza is my go to place to...