Charleys Cheesesteaks & Wings — Restaurant in Plum

Although the food is a little pricey, it was very good/tasty (i.e., you want good quality you’ve gotta pay a little more for it). The seating area was very dimly lit (i.e., almost like a bar atmosphere which is totally incorrect for a quasi fast food place).

I had received an electronic coupon and I asked if it needed to be scanned before or after ordering. The cashier/order-taker kinda gave me a “what, you don’t know how to do this?” look. Keep in mind this was only my second visit to a Charley’s.

Then she handed me a cup for my ordered iced tea but there was none at the drink station. Only to find out that it was behind the counter, unlike the previous location I visited, and was given a smaller “clear” cup. I can somewhat understand the tea being behind the counter but why is it a smaller size than the other Charley’s location I had visited???

Between this visit and my previous visit, in which the “quantity” of steak was lacking, I’m starting to rethink giving them my business. The “quality” is the only thing keeping my business for at least the...

This was a DoorDash order. Overall the food tasted good. The order was wrong. I purchased two Philly cheesesteak sandwiches. One was regular size and one was the large. The large was supposed to have everything on it. There weren't any mushrooms, onions, or green peppers on it. The regular size sandwich wasn't supposed to have green peppers on it or seasoning. So it had cheese, a slither of onions, no tomato, and lettuce on it. Both sandwiches didn't have a lot of meat on them. so both sandwich orders were wrong. I also ordered cheese fries which were cold. My husband and I are disappointed because we spent a total of $53.15 for the whole meal. The order costs 43.15 without tip. I would like to give them another chance but they screwed up the order. My husband was thoroughly...

The absolute worst wings I’ve ever had. I ordered the #4 with Teriyaki Sauce. They were so dry they might as well have been chicken jerky. The teriyaki sauce was bitter. I don’t normally eat out. Restaurants here ate mediocre at best. I thought I’d try a new place because I spent years overseas and never heard of Charleys. I have not one single complaint about the service. I was routing for the wings to be good because of the staff’s good vibe. I was highly disappointed in the food though. Maybe the cheesesteaks are good, though I doubt it. I’ve had great cheesesteaks from the originators. I won’t be going back to find out. $17.50 for ridiculously drive bitter wings and basic...