Dunkin' — Restaurant in Plymouth

So I usually get an extra large hot coffee, 4 cream, 3 sugar with some cofoam on the top. Because I' i like the way it tastes, it went from not being able to get it on the top to having it on the side, and then from having it on the side, i can't even have it on the side. Anymore, apparently I can't put cold foam in my own cup as a grown adult. Because somebody in there wanted to tell me how to live. My life even when I'm paying for it. I think the overreach with these people and employees is exponential. I don't think it's necessary. I don't think they should be telling customers how to have their coffee in the morning. When the customers are the ones that are paying for the coffee. There's absolutely no need of it if you have a policy that states that you cannot put cold foam on top of a coffee, then there's no policy anywhere that I know of that does not allow you to put cold foam in a cop for a customer. So this is pure prejudice. I want a phone call on this because yeah, someone somewhere obviously doesn't like me for somewhatever reason. I'm not sure why. I'm a pretty pleasant person in the morning. Please, thank you, yes, ma'am, no. Ma'am, all that so yeah, anyone want to reach out to me at your earliest convenience from Dunkin Donuts would be wonderful because you know. My next move is to go to...

I stopped in to the store on Tenney Mt Highway in Plymouth this morning to get an order for work (which I need the receipt to be reimbursed). I was in the store for 10 minutes or so after, and as I was heading out the door I realized I didn't have my receipt.

I went back to the counter and asked for a receipt. I was immediately hit with a bunch of attitude. "I can't do that. You should have asked for one. And I'm not digging through the trash for you." I said sorry I forgot to ask but I work in retail management and every customer should get a receipt. She said "Well not here if you don't ask for one."

At this point I was agitated and said "Then give me the trash can and I'll dig through it myself but I'm not going to be out $55 because you didn't give me a receipt."

She then scoffed at me and loudly said to her coworker "Apparently I have to dig through the trash for this guy."

Like I said there were only 2 customers after me. The receipt was literally right on top. As she gave it to me she reiterated that "I" was the problem. "Next time make sure you ask for a receipt." No worries. There won't be a next time.

Absolutely abhorrent service at this location. The name at the top of my receipt...

Drinks weren't great and the shift leader Sami or Sam had a serious attitude problem and poor attention span regarding customer service the whole time we were there. I wasnt sure what I wanted and had stayed far back from the counter looking at the menu board for less than a minute when she asked if I was getting a drink to which I replied yes but wasn't sure what yet. She then said with an attitude"by all means take your time, I'm here until 2". I held my tongue and after another minute of deciding I ordered my food. Then she started yelling and carrying on a conversation about something completely unrelated to work with the staff at the drive thru window. Meanwhile, my boyfriend was standing next to me waiting to place his order. It's slightly upsetting that someone who hold the title of shift leader has such poor customer service skills. There were other staff members there that seemed more qualified when it came to customer service. Just an overall...