Starbucks

My wife has gone to this Starbucks for over 10 years on her way to work (not everyday). She has never had a bad experience….. until yesterday. She ordered her regular drink, the barista repeated it back to her and my wife kindly said back that she also wanted something that the barista had missed. The barista snapped back and said “yea yea I got that you can pull up” My wife gets to the window and a very polite young guy takes the payment while Bethany, the woman that took the order, bashed my wife under her breath for no reason at all. After talking about my wife (loudly enough for her to hear at the drive thru) my wife told the guy taking the payment that she did ask for and repeated back the right order so she didn’t understand the need for the hostility over some caramel drizzle. He apologized and my wife left. All that to say, we’ve never encountered rude employees at this location, in over 10 years. Do better. Hire people that can leave their drama at the door and do their job well. Everyone has issues going on in life, it does not excuse rude behavior. Reevaluate Bethany’s employment. We will be finding another Starbucks for mornings but will come back after that shift change. John & Raul are lovely by the way.