I was excited to support this new Robeks during their $1 smoothie promotion, especially since I have multiple kids who love smoothies. But when I tried to order one for each of them, I was abruptly told I could only purchase one. The employee (who I think was the owner) was rude anmd not friendly at all, and was quick to shut me down without any explanation or courtesy.
What was most frustrating was not just the inconsistent enforcement of the rules (others before us were allowed to get smoothies for their kids), but the unprofessional and unfriendly attitude. If kids don’t count as “guests,” that should’ve been clearly stated. Instead, we were made to feel like we were doing something wrong just for asking.
This was our first visit, and unfortunately, it will be our last. A business that promotes community and health should also treat families with respect — we...
Read moreRobeks is brand new in the heart plaza. I understand this is a chain. I liked the ambience, but not impressed with the açaí bowl. The taste was just not finger licking good. Can’t compete with South Block at all. Also, Robeks only offers a pre-mixed açaí bowl that has almond milk. If someone is allergic and would like oat or coconut milk instead, they can’t accommodate since it is a pre-made. Robeks executives should consider adapting nationwide to compete with other brands that can accommodate people with serious allergies to almonds. To make things worse, they don’t support military because when we asked for a military discount, they said the company doesn’t have any discounts. Small businesses tend to be better than chains when it comes to...
Read moreRobeks was running a $1 smoothie promotion on June 21st, but apparently changed the rules halfway through. The exact promotion stated “$1 small strawberry or mango smoothies for all guests” but they refused to allow me to purchase more than 1 for my multiple kids. When I asked to purchase more than one smoothie, the person was rude and said “I said 1 per person, no”. I guess my kids aren’t people, haha. I have friends who were allowed to buy $1 smoothies for their kids just before us.
Terrible first impression for this new business. We will not be returning. Not only were we denied the promotion, we were spoken to rudely and...
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