Starbucks — Restaurant in Port Saint Lucie

I have been going to this location for months and typically have no issues . I order the same drink each time. (Venti Matcha with 3 pumps of Honey Blend, keep the Classic and add Vanilla Sweet Cream Cold Foam) Unfortunately, during my recent visits, I have encountered numerous issues! On multiple occasions, my drink has been made incorrectly, and I have noticed a decline in the quality of service. Specifically, I would like to mention the service provided by Aurora, which has been consistently subpar. While I understand that mistakes can happen and that everyone may experience challenging days (I feel it is important to emphasize that I work in the service industry as well) no matter how busy or stressed, I always provide equal and respectful service to every customer. From the moment I placed my order to receiving the wrong drink ( No cold foam?) my experience was disappointing. Due to these recent issues, I will no longer be visiting this particular location. The Starbucks on Village Parkway has consistently provided better service! I wanted to share this feedback in the hopes that it may help improve the service at...

Visited on 6/1, ordered two tomato and mozzarella sandwiches, along with a frap. There were two women and 1 male. The two females were great. The male was the one who chose to take my order. He rushed everything without me barely finishing a sentence. Brings the two sandwiches, wrapped in plastic.

I was unaware that they heat up the sandwiches once you order them. I don’t work at Starbucks. I don’t buy from Starbucks frequently. So when I asked if he would heat up the sandwich’s. He became snappy. As if I’m supposed to know that’s what they do after you order a sandwich. Saying “I was bringing out the sandwiches. Do you expect me to do two things at once? Heat them up and give it to you at the same time?”.

If you don’t like your job, apply for a different one. But until you’re out of the uniform, you’re expected to give professional, customer service. The sniping and attitude isn’t necessary. So I’ll be staying away from that Starbucks location. Very rude and...

I just left this Starbucks, first time trying this one. I’m super disappointed my drinks were not made correctly. Ordered 2 pumpkin cream cold brews, one looked close enough to the typical drink, but didn’t have the pumpkin spice on top. The second didn’t look like anything I ordered. The 3rd came out and the girl told me I could take all three drinks if I wanted and sorry for the wait and mix up. Got to my car tried all 3 and only one was close to what I actually ordered. I didn’t bother to go back in as I had already waited 10 minutes for my order, my husband and I shared the one. They had a line around the building and people waiting for drinks all inside the restaurant. Instead of stopping and making sure all the current customers were happy before adding more they just kept taking orders. First time having this happen with Starbucks, may not happen again, but I won’t go back to...