T.J. Maxx — Local services in Port Saint Lucie

The tall, thin, American, short, light-haired white lady who works in the fitting room has a very bad character and a very bad way of talking to customers. When I went to try on 3 pairs of pants, I found her huffing and puffing, annoyed, and nodding her head from side to side, hanging and fixing a piece that an older lady had just given her. It was very unpleasant since we automatically think that any other person would feel the same way! When it was my turn, I wanted to take my 3 pairs of pants inside. She gave me card 3. When I went to enter the locker, I decided to take some tennis shoes inside to match them with my pants and check how they looked. I hadn't tried them on before, so I thought, "Well, I'll do it now," and the lady stopped me in such a bad way that I even felt ashamed. She spoke to me as if I were a child... where are you going with the shoes?" she said contemptuously. I only told her that I wanted to try them on with my pants... and she told me that I couldn't, but in such a rude way that I honestly couldn't think about going in and buying! I didn't know it wasn't possible, but I didn't think it could be that serious either! They were huge tennis shoes, my bag barely fit my cell phone and my wallet. I can't imagine how someone could commit fraud with shoes or even in this situation! I always think that the rules must be followed but on both sides: customers and workers * and above all knowing how to say things * There is nothing more unpleasant than finding a person bitter about their job or what they do and reflecting it on customers! I have believed that a professional must be trained and competent to speak to the public but unfortunately quantity affects quality! My annoyance is only because of the unpleasant worker I found there in the fitting rooms and her terrible way of addressing people, not because of the shoes because in the end trying them on later in the shoe area becomes easy! I don't disagree! Maybe one day she will be aware of treating people as she would like to be treated, or maybe receive complete training and instruction from the establishment on how to work with the public! It is obvious from the repeated reviews (which I had never read until now) about the staff treatment that this place has problems with that, if they would not allow it and really work on this it would not happen so often! It is as if it were a pattern! TJ Max you should work on that!! And realize that there is a pattern that is repeated! Neither because of your clothes nor because of your prices, the stay there becomes “TOTALLY” unpleasant. Really disappointing, I have loved this place for...

i absolutely LOVE this place and usually never have any issues, today i bought quite a few items and one of them had a missing tag. the cashier sent another lady to do a price check in athletic wear (which is not where i found it nor was it athletic wear AT ALL).. as the lady comes back with a completely different item to compare it to the cashier tells me “it comes as a set so..” and i said okay so can you charge me for a set or charge me whatever bc i would like the shirt to which she tells me “we can’t sell it by itself.” okay so you’re not going to find the other half of this “set” you claim it belongs to although the item brought up to compare it to was COMPLETELY different. i ask my self why i couldn’t have been charged for a set or even charged double i honestly wouldn’t have cared, i would’ve paid whatever price. so now the shirt will sit in the back, without its “match” and nobody can buy it?.. and then proceeds to cash us out without giving us our last bag and had to chase us into the parking lot, had she worried about doing her job in the first place and sold me the item i was more than willing to pay for, maybe she wouldn't have had to leave her position due to her own ignorance. next time, let me buy the item instead of keeping it so it can sit in the back and rot to where you’re not making any money from it.. sincerely, a...

I went there today (4/6/21) around 12:30PM to buy some socks. Waited in the long line and eventually got to the front of the line. I saw cashier #3 was open and so I decided to go there and put my item on the counter. The cashier woman (who was wearing glasses) said something along the lines of “you need to wait to get called on” with the biggest attitude. As I backed up, she just started cleaning the counter, (which is a waste of time and cleaning products, especially when you have a VERY LONG LINE. Not only that, but it’s not like they wipe down the products around the store so what’s the point.), and then without saying anything, implied that I can put my product on the counter. What kind of customer service is this where the cashier gives an attitude to a PAYING customer for going to an open register? Any nice/logical cashier would insinuate that they are about to clean or not ready and say “Hi, just one moment please”. But no, not even a hi, not even a hello how are you, (talk about a lack of decency), ...just a bitter...bitter attitude for the smallest thing. Unlike her, the lady who was at the front of the store (wearing a Brown shirt) was very nice, greeted me and made me feel welcomed! Shame on cashier #3....