Bojangles — Restaurant in Port Wentworth

She made me cry on my birthday. I ordered through the drive through, and when the lady couldn’t understand me she got frustrated at me and angrily told me to pull up to the window. I wanted to have a good day so I tried to have a nice talk and she rolled her eyes, visibly annoyed I was dining there as well as trying to be nice. The cashier was a sweetheart and greeted my dog, this was the manager who made me cry. I handed her a $50 and she said “ I don’t take bills like that in the morning, scolding her staff. I felt very bad for the cashier who kept a smile, the tone was unnerving and disrespectful, almost abusive. The cashier took a small frown and patiently motioned for me to wait while her boss ripped the money from her hand to go to the back to get change. I was never asked if I had another form of payment. When the boss came back around she threw her hands around exclaiming she didn’t have it. I said I have $8 to pay, sweetly, trying to rescue the cashier. At this point the kitchen staff was to the rescue and a very very sweet cook who was there said I got the change in my car baby! To me, ask she quickly made her way to her car, the manager was still there shaking her head, visibly mad, and pointed forward. I didn’t realize she was gesturing for me to pull forward..as she rudely said nothing except “ go pull forward” with a look that said why didn’t you move when I pointed and I hate my life and this place with everyone in it. I’m truly not exaggerating, as a manager myself. I felt terrible for everyone involved the cook then grabbed the change and gave it to me saying here you go honey. I believe the cook here, a nice old woman, would make a better manager, and I’m not sure how the manager, as someone with this kind of people skills made it into her position. I left feeling upset, sad, and with a terrible start to my birthday. The two other ladies were very sweet to me, and I feel so bad for them having to work in an environment like that, as if they aren’t stuck and just making the best of their situation. I will not be returning to...

Today we were given the wrong drink. No biggie, right? I told the Drive-thru girl nicely "Hey sorry, this is the wrong drink, it's tea, we ordered pepsi". She then gave me an attitude "That's your drink!" and turned around to talk to someone else. About a minute later she turns back around. I said nicely "excuse me", she got another attitude "I know! I heard you!". As she's pouring a new drink, I put the wrong drink on the window counter because I don't have room to put another drink anywhere. She yells at me with attitude "You can't do that! you can't do that!" I tell the supervisor she needs to fix that girls attitude. Drive thru girl said "excuuuuuse me" to me. Supervisor tells her "don't do it, don't do it". Drive thru girl proceeds to mouth off to me. I've worked fast food, you never speak to a customer like that. I'm in shock her supervisor didn't do anything about it! I've been a manager and I would have fired her on the spot. The fact that this girl was comfortable treating a customer like that in front of her supervisor really says a lot about the people they hire here. I'm here 1-2x a week because my daughter is obsessed with their mac and cheese. I won't be coming back until that girl is gone. Given this locations turn around....I give it another week or so? They can't keep anyone longer than a couple weeks. They also close the lobby very often, it used to be because they were short staffed but I'm noticing that it's closed even when they have enough people.

EDIT TO ADD: I contacted Bojangles corporate twice about this matter and they never contacted me back. It's been over 2 months and we still...

Placed order at 18:16 placed 2 orders 1 - 2 piece dark double mashed potatoes order number 2 - 3 piece white double French fries, 2 - peach cobblers, paid for everything then He said we are out of breast I said okay make it both dark, I figured I would get a refund going from white to Dark but he said its same price. So I didnt argue, then he said we're out of chicken be 20 minutes i said ok I'll wait he never gave me drink cups had to go back to register get my own drink cups, no sweet tea at drink station had to get it from behind counter, Im waiting patiently. Chicken comes out. Other people come in, and he serves them right away. I,m still standing there. Finally, he starts putting my order together, 2 - 2 Pieses. Is what he gives me I said suppose to be one 2 piece one 3 piece he said I got it handed me another piece in am box then i asked about the cobler he said oh yea gave me the cobler. 45 minutes it took me to get out of the store. Got in the car the french fries were cold soggy and nasty. Dog wouldn't even eat them. Then we are accross the street getting Gas my wife says they didnt give us biscuits 😤 so we went back to the store explained the problem the young lady who said she was not the manager when I asked to speak with one she gave us 2 biscuits and a large fry but i waisted alot of time. The service was terrible, what chicken place runs out of chicken at 18:00 on a Sunday in Georgia. No Breast and No Sweet tea. I counted at least 6 employees in the store and im thinking there were more in the back. Worst experience ever with...