Sad that we don’t have a consistent Starbucks in Porterville. My coffee today had the last few drops of whip cream and the last bit of caramel. You would think for over $7 they would get out more of each to give you what you paid for, it’s not like waiting another minute is going to bother anyone. I’ve been to stores that were much more busy and got much better drinks and customer service.
And just to give them a fair review, I went back today. Again I waited over 20 minutes, people who walked in and ordered behind me got drinks first. Finally got my drink and there’s really no need for the plastic dome they use because my whipped cream is level with the top of the cup? This places drinks look awesome on TV but it’s kind of like all fast food, what the customer gets is NOT what they sell you on TV. Sad this company use to be really good. Like everything else in town, we just seem to have lower quality than you see/ get in...
Read moreVery rude people here first everyone ignores me when I come in so I'm standing at the counter for 5 mins then this dude with attitude says we can help you whenever you are ready then when I ordered he never asked for my name never smiled he looked mad to take my order
There was a bunch of different drinks on the counter so I asked if mine was there they asked for my name I told them the guy never took my name so with more attitude and no eye contact what so ever from anyone they find it and while not looking at me looking at his co worker he says well it will be out soon. Then when it came up this girl slid my drinks across the counter almost spilling it says here then walks away before I can even get to the counter. I don't know what their problem is or they are just judging me by the way I look but such awful service do yourself a favor and...
Read moreI travel with my husband year around usually 99% of the year for work. Recently he transferred to the central valley CA area for his career. I must admit that finding even good customer service in this area is a struggle 😫 Thankfully there is always a Starbucks where ever we go who never let me down. I've never had a bad thing to say about Starbucks even here. They are efficient at getting people thru the drive thru. They provide amazing customer service at all times and provide the best food snd beverages every single visit. Kudos to the drive thru staff at this particular Starbucks for never letting ur customer service skills be less than the best. Each visit my two labordoodles and I leave...
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