Drunken Noodle — Restaurant in Portland

We have been coming here for almost a year now. As time goes by the service gets worse, and the taste of the food is going down too. I was in the middle of ordering one time and the older gentlemen who is always there cut me off and answered the phone, then proceeded to take their order. He did not apologize or anything and had me repeat my entire order. I blew this off thinking maybe they wanted to prioritize to go orders, but other things happened too.

Same guy, as we were waiting in line, someone came in after us and since he knew them, he took their order first, completely ignoring us.

One time we asked if we could have green onions added to a dish and he was very rude and said it doesn’t come with it. We mentioned we really liked green onion and was just wondering if we could. He got mad and wrote down extra onion but didn’t say anything to us.

A separate time, same guy, we ordered an appetizer, but it came after our food came, and it was the wrong thing. We went up to the front to tell them they got out order wrong but he told us that’s what we ordered. He got pretty angry and rolled his eyes. He continued to shake his head as he walked away from us. I then heard him say to keep the food for another order. Mind you, we had the plate at our table. We didn’t touch the food, but if they keep food that has been placed on tables for another order, what else goes on back there? The appetizer never came, and as we finished our food, we just wanted our money back. This made the guy really mad and I’m surprised he even gave us a refund. We have no been back since, and do not plan on going back. The attitude has always been poor, and the taste of the food just wasn’t like how it used to be.

Tables were usually dirty, and there are often quite a few flies. This didn’t bother me, but after such rude service, it adds to the experience. The fish tank they had in there was just...

Definitely a lot to say. First of all, the food was great. If you're looking for well priced Thai food that tastes great, this is an awesome option. That being said, there is a pretty decent list of negatives.

1: My girlfriend was almost charged $25 dollars for her $10 order. The cashier was moving so fast that he didn't even catch it.

They were out of water cups so we drank water out of coffee mugs.

The self serve water container was almost empty when we got there at 7:15pm, and it had never been refilled when we were leaving at 9pm.

They have tons of seating, but not one seat table was clear of dishes or food. We cleared a table to sit at.

After waiting 10-15 minutes to order our food, (because the cashier was also the bus boy, server, and to-go and phone order taker) we then waited an hour to get our food.

Our food was given to us without eating utensils, and when we went to get eating utensils, we found that plastic was our only option. This was probably because in the hour that we had been sitting and waiting for our food, not one table had been cleared, so why would they have had metal utensils.

The negatives seem bad, but I gave it there stars cause again, if your looking for cheap Thai food that tastes like it costs more than it does, then this is still a good place to go. Just be mentally prepared for the experience...

2 stars because the Food is ok, but the staff has been unfriendly every time I've gone in and the parking sucks. Called in for a To-go order and when I went to pick up the order there weren't any parking, being that my order was ready and I had already paid over the phone I figured I'd just park in front so I can run in and grab my order. Mind you, I had my 4 year old with me, so I hopped out and as I go around to grab my son 2 customers come running out yelling and screaming at me that I was parked in the bike lane, telling me that I was a bad mother and a criminal and so on! I just ignored them and grabbed my order and headed back out, didn't take 1 minute, but my son was crying and terrified as he had no idea why these 2 men came running out and coming at us like that! Took all of me to contain myself, as I didn't want to traumatiz my son even more! So, I wouldn't bother coming back here during peak hours as the parking is terrible, customer service is lacking in making the dinning experience pleasurable and the patrons are rude...