Papa Johns Pizza — Restaurant in Portland

Downhill Fast. I used to order online from papa johns because the location near me still had in-house delivery. Even with that the pizza quality was hit or miss, now it's just miss. You have to order extra to get what used to be a normal amount of toppings. Now it's not even that. I ordered an extra spinach, extra onion pizza and I counted about 5 large chunks of onion on the pizza. Did they run out of onion and the workers didn't want to cut more? They managed to make the pepperoni full and that's much more expensive than an onion?!

The pizzas can also tend to be burned on the bottom or have leftover burned stuff from not cleaning the pan.

I used to write in the notes of the order that a cash tip would be given on delivery. I heard too many stories about drivers not receiving tips or having to split them with the business. Since they don't bother reading the notes and were rude or let my food get cold because they thought I didn't tip, I just used the auto tip on my card cents and all. With cash I would have rounded up.

Speaking of delivery they now use d00rdash for their orders. Supposedly it's only when they are too busy to handle the orders. I actively avoid them because I've had my food stolen or contaminated by the driver because I didn't tip large enough. Notice I didn't say I didn't tip at all, I use 20% regularly. On a $30 order that's $6. In their minds that's not large enough and I should pay 50%? I don't buy from any place that uses them, which is a lot of places because I think they charge the lowest fees.

Now that they use 3rd party delivery the prices have gone up as well. Because I bought online I can't switch locations, they automatically send your order to the closest location. I won't be buying pizza from here anymore. Used to order $60-$70 worth at a time fairly regularly. Too bad, not every pizza co. has...

Ordered pizza on the papa John's app, for delivery it required a $22 minimum order, so I ordered a couple other things that I really didn't want but whatever, after delivery fee of $7.49 and a 15% tip total came out to $36.99. Ordered at 5:24pm, expected delivery time 6:24 to 6:34pm. At about 6pm I get a text from door dash saying papa John's was out of a drink selection I made and if I had an alternative. I texted the number back with and alternative. The store is less than 10min from my house I could have and should have done a pick up but was busy taking care of my wife after her stay in the hospital. I checked the app, pizza on its way at 6:10pm. At 6:30 still not arrived, checked app said it was delivered..........well I sure didn't have it. At 6:40pm called store, they said they sent it via door dash due to lack of drivers and it was 5min away according to them. It arrived at 6:49pm. I net the driver, took my pizza inside all excited to eat some pizza with garlic dip. Opened the box and found the pizza all smashed up, wrong sauce with the cheese sticks and everything cold. Contacted papa John's a they gave me a coupon code for a future purchase. I don't think I'll be using it or them again and I don't and won't be...

I'm not a frequent visitor to Portland, at all. (We're from La Grande) My 2 little girls and I were in our suite, and wanted to try something new, and we settled on Papa John's.

I put in an online order, and an hour later, discovered I had badly botched it. I screwed up the address, and apparently our room location was cutting out my cell reception, as delivery had tried to call me multiple times.

After my call and discovering how badly I screwed up, and correcting my information (and a couple more calls to make sure I wasn't a prank caller) they had my order on the way as soon as they could.

I was FLOORED when it arrived, and the incredibly kind man told me they had not charged me for the order!!!!

After all the stress of medical visits for my daughters, and tying to survive while exploring a big city, this act was so moving I literally cried.

This will be our new favorite pizza place forever! That, and the pizza itself was incredible! Every ingredient had so very much flavor! Thank you, PJ's, for being...