Please Louise — Restaurant in Portland

Our family really likes the casual, delicious Please Louise, but I hope they consider elevating customer service going forward. We let them know upon ordering that we wanted to leave with takeout for my kiddo. I suggested they fire it when we were eating - the server was concerned it’d be too fast and I said I trusted her. She said they often send people with takeout. When we were done eating, I reminded her. It took another 35 minutes to get the food. Instead of putting her kids’ pasta in the front of the line, they treated it like a new order. I let the manager know (he dropped the food when it was done) because after years of waiting tables, I’d want to know if something like that happened to a table. Instead of just saying sorry, he blamed us and the server. So bizarre. We will probably still be back but since my feedback hit a buzzsaw in person, also leaving this here in the hopes it helps others...

The food is genuinely SO GOOD, the pizza is fantastic, their salads and entrees are delicious but I have been to this restaurant 4 times and only once were we able to order what we actually wanted due to them being out of a certain food or not having the right chef to cook it. The last time I went we asked up front before we were sat if they had their full menu available and we were told yes only to be told that the entree I wanted PLUS my backup were unavailable when I went to order. The restaurant is genuinely so good and the staff seem like lovely people just thrown into a poorly managed situation. I am genuinely so disappointed that I feel like I shouldn’t go back because even when I try my hardest not to be disappointed, I still am let down. I love your food Please Louise, please...

I really want to like this place. After mourning the loss of Oak and Olive, I made an effort to get behind Please Louise. However, after 2 botched orders I'm not confident. The first order was a pizza and a pasta with meatballs. While my sweetie feasted on pizza, I had to boil water and cook pasta because I got one meatball. For $14! Tonight we ordered 2 pasta dishes and a pizza and were told to pick up in 40 minutes. When my sweetie showed up, he saw the 2 pasta dishes languishing at the pass while he waited 30 minutes for his pizza. I'm so confused! My pasta was nice, after I got my skillet out and heated it back up. Skipped the 2nd pasta for tonight because I just can't. Seriously, please Louise, I'm running out...