This used to my goto Starbucks, even though there was one closer to my house. Unfortunately, it appears there was a change of management a few months back. The result has been immediate. The previous management was very organized and very friendly as were the employees. The new manager, even after a few months, still seems completely overwhelmed. In addition, the former manager had a really good track record of hiring people. That seems to be a thing of the past as well. The kicker for me was at my last visit where my son and I walked into a empty store and had no one in the store say a word to us, including the manager. Everyone just carried on their conversations like we weren't there. Eventually, someone acknowledged us by standing at the register and...
Read morethe employees here are genuinely so lazy and rude. I had to wait 20 minutes for two coffees while every other person in front of me got their drinks first. they were too busy talking to each other that they literally forgot about my drinks and then had the audacity to ask if I actually needed both after they made the first one. I paid for both? never going back to this location again. some starbucks locations have really friendly and competent staff, it’s not this one. save your time and go somewhere else.
edit: just realized they put cream in the coffee that I asked to be made with oat milk. I have a dairy allergy. absolutely stay clear of this location if you have any sort of...
Read moreBy far the worst Starbucks I’ve ever been to. The staff seems to just hang out behind the counter and not really have any urgency to make people’s drinks. I could tell the couple other people waiting for their drinks with me were pretty annoyed as well. On top of that each time I’ve gotten my drink there it is disgusting. It’s so bitter I can’t even drink it but by this time I’m late for work and don’t have time to wait for another one. I’ve had this same experience all four times I’ve been to this location. I will not be returning...
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