Subway — Restaurant in Portland

I am so upset about my experience today! I came in for a 6-inch sandwich and I was bothered by how the employees where acting. They were so rude to some of the customers. I could feel the tension of the employees towards one another. This is the second time I came here and it's a complete mess and they are low on sandwich veggies. I had to ask for more sauce they would put so little and then after I ask again, with an attitude they would put an insane amount! Same with veggies, I'd ask for a little bit more onion because there was barely anything on my sandwich the first time I'd ask, they put so much! or if I asked for a little amount of something they'd go overboard. What bothered me the most today I'm standing in line, there where two Mexican gentlemen infrot of me. They clearly didn't speak well in English and were a bit slower and I was so angry by how the subway employees made them repeat how to say olive, lettuce, tomato, onion...etc. That made me SO mad, why would you EVER do that? There were literally other people in line and they took there sweet time being so rude to those men teaching them how to say words. I'm sorry, but I worked at chipotle and would be on the line for hours, and consistently had Mexicans, Asians, Russians, and etc, who didnt speak English, but I never made them feel bad or be so rude! It's so simple you can literally point to the meat, veggie or sauce, and look at the customer with a warm smile and say, "Yes, or no." I'm SO bothered by everything. For a six inch I waited 20 minutes in line... not only that, but my sandwich was so messed up when I opened it, with a huge red onion piece. I took a picture so hopefully corporate can see, and work with this location, hopefully, someone will see this, talk with the manager... also, the manager was so rude too! I'm so irritated, horrible customer service. I'm so upset, and I'm sure it's not gonna effect Subway because it's a huge company but I'm not planning to come there again, I'd rather pay for my sandwich to be made elsewhere and not at Subway anymore. This was...

I made an online order earlier tonight for my girlfriend and myself. We ordered two footlong subs (a subway club and a mexicali). When we arrived to pick up the subs, Katie was the only employee working. She forgot to put the order on the to-go rack and to include the receipt which had missing items marked because they were out of ingredients. This is fine and understandable. We purchased some drinks and chips and left. Upon getting home, we were extremely disappointed once we unwrapped our sandwiches. They were sloppily made, not cut in half, had poorly chopped veggies, and missing multiple ingredients which weren't marked on the receipt. The subs came apart as soon as we unwrapped them and were difficult to eat. Honestly, these were the worst sandwiches we've ever had from anywhere. Katie mentioned before we left that it was a long day and she was tired, but the way these were thrown together is plain disrespectful. I've previously had decent experiences at this location, but this time was a complete disappointment. I'll be contacting the store...

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