While the Bun Cha Hanoi is good, the service by the guy working the front is a joke.
He didn’t know the answers to our questions and when we asked his attitude made it seem like we were a bother to him. We got the cheesy shrimp egg roll, and they had the cheesy salmon egg roll too and what we got seemed like the cheesy salmon egg roll so we asked him. His answer: “I don’t know what she grabbed from the freezer.” and walked away.
When we got to checkout, he charged us for two orders of egg roll. I told him we only got 1, he ended up arguing with me saying: “No you ordered 2!” with an attitude like I was dumb? When he went to confirm with the kitchen, the lady in the back even told him we ordered 1 and why did he charge us for two. She had to go get the order sheet to prove to him that we ordered 1. When he went to take it off, I was like: “I told you I ordered 1.” He didn’t even apologize or anything, all he did was say Okay and rolled his eyes.
I’m sorry but with service like that I’m never...
Read moreParking here is a minimal and a bit inconvenient, but this is not unusual for a Portland neighborhood restaurant. The Pho broth was pretty basic on its own, but they provide condiments to tailor it to your taste. There was only one other table of customers so it seemed awfully long before I received my Pho. We also ordered the Pork egg roll which was different (square shaped) but tasted fine. The weird part was that appetizer came out last - a good 4-5 minutes after we had started on the main dish. The service score dropped when I went to pay. The gal at the counter never said a word and didn't even look up at me. She was staring at the screen for like a full minute in total silence ( I figured she was totaling the bill - all 3 items, but this was getting a bit creepy for me). Overall, the food was pretty good but not good enough for me to return. The slowness of the service was disappointing considering the few customers, and weird silent exchange in the end made me feel...
Read moreI ordered to go. overall, I am quite happy/impress.
The Wonton Noodle soup Hanoi Style was great. I love the noodles and broth. the quail egg was a great burst of flavor. (great after a late night out)
The crispy wontons was actually crispy and good! I love how crispy it was that gives it texture to the meat portion
Sweet chili shrimp pork. Chili sauce on point. spicy but so delicious. had to use the sauce on the xui mai.
Shrimp Xui Mai. above average, probably better than some "dim sum" restaurants but I wish there was more shrimp to it. Still good, and would order everytime I come here.
Hum bao, the only one I didn't enjoy. the dough was good and so was the meat. I think I am used to another style hence why I am not impress
overall, I would come back to this place. I would want to dine in for the Bun Cha. (take out doesn't do the bun cha, wonton noodle soup or beef stew justice)
overall, I would come back. and this place opens early incase you have...
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