Kim Lai — Restaurant in Portsmouth

FRAUDULENT WOMAN CHARGES TIPS ON RECEIPT WHEN DELIVERED ANF MAKES YOU SIGN A COPY OF TECEIPT NOT THE ORIGINAL::: Well beware ppl when you use your credit card here because I ordered $62 dollars worth of food and asked lady to place $40 on my debit/credit card and when delivered I’d pay the rest in cash: well we all keep track with our phone whenever purchasing from anywhere we track our purchases whenever it’s debit or credit. After order placed, my charge on my bank statement sent its text message as well as to the email we get that we set our banking cards up claimed she charged me $48. I called and she tried saying it was credit fee and would return. We have had never been charged a percentage of 20% credit charge or any charge at that. When delivery came driver presented receipt that said $40 charge. I called back and they yelled and screamed at me as I did to, because not only did I not get a receipt the one stapled but even the bank after calling was aware that the receipt they showed was a copy hoping I would write in an amount under where it is blank for tip. But the receipt wasn’t the original, it was a second printed receipt. They have printed the receipt and took they’re own tip as they pleased and didn’t even show me the original receipt because the original would have a charge of 40.00 printed under charge & a printed charge of $8 would be on the tip line from the computer, not written in because the machine took as one payment that charged immediately to our card as 1 transaction. Bank says call them so I did and tell them to send me a copy of the original receipt placed while I was on the phone and she placed the $40 charge and they still act like no wrong was done. Now my bank releases my direct deposit 2 days before the actual date it’s posted to. My bank told me to call them and explain to them they have my address and to have them Send a printed copy of the first printed original receipt when asked to charge card $40 and the bank believes they based a tip to themselves thinking it wouldn’t be known to us that she took a 20% tip as if being a waitress or something. And I called and told them and they think this is a joke or something. Well it’s not the first time this has not been the only time if I only would had paid for the whole 62.00 charge on my credit card and did that then she might had gotten away with it. But thank god I caught her and told my bank. My bank says not the first time I’ve heard of this happening from this restaurant. Fraudulent charge are taken seriously and not lightly I’m reporting a statement into the police department tomorrow morning. Where this is a class A felony. Doesn’t matter. Tampering with a credit card, theft of deception and knowingly. As well as won’t prove a receipt to me. Wow hopefully they are not copying credit...

Price 39.50 (3 Meals and one appetizer)

Very disappointed. A very busy place would give you some hope that it is a decent place.

Unfortunately, there was only one server for the place of about 12 tables. Took her almost 15 minutes to come take our order. When she did get to our table, she was distracted by another customer complaining his food was cold. She failed to get our drink order and never once came and asked if we needed anything.

Took approximately 15 minutes to receive our order, mind you that is not that bad. Concidering the table that order after us received their order before us.

The food was very bland, nothing to give you a wow factor. The sauce on Genral Tso was not at all spicy. The chicken tasted like it was processed and the beef was quite tough.

We had to go to the server to get our check because we were tired of waiting for her after ending our meal 15 minutes prior.

Overall this was a very disappointing place to dine at and I would not be able to recommend it to anyone, as I...

*Peanut Allergy Experience *

The Food is great love the chicken wings, but Something happened when we got take out…. My son who has a peanut allergy had some Chicken Lo mein instantly he felt something was off luckily his reaction was mild but when I called the restaurant to confirm there was no peanut oil used they said only vegetable oil, so then I asked if there was any type of nut in the lo mein and they said there is a peanut sauce on it……. I have never dealt with this anywhere else and didn’t think to ask when ordering, it does not say it anywhere on the menu. I gave the review 4 stars because I really like the food, service and prices. I just don’t want to have anyone else experience what we did if possible, So if adding to the menu contains peanut sauce helps keep someone safe I think it would be a wise decision to keep...