As the founder and CEO of Amoree’s Journey, a 501(c)(3) nonprofit dedicated to children with complex medical needs, I’ve been through enough to know when something feels off. Today, inside Cake Goddess, LLC in Baton Rouge, something absolutely did.
I needed a birthday cake for my daughter. Her celebration had been postponed, so we were grabbing something simple and ready-made. A stock cake with her name on it would have been perfect. I wasn’t being picky. I wasn’t making a fuss. I just wanted her favorite color… hot pink… for the writing.
The woman behind the counter showed me two shades. I preferred the darker one but was concerned about the taste. Red dye, as most people know, can have a bitter, unpleasant aftertaste. I asked if she could dab a little of the icing onto something so I could check it. Not to eat… just to see the color and maybe smell it.
She looked at me like I had asked her to ice a ten-tier cake during a hurricane. Then she took the piping bag… wiped it on a trash bag inside a trash can… squeezed some icing onto a fork… and handed it to me.
I didn’t taste it. I simply looked at J, the nurse who was helping with the cake, and asked her which color looked better. She chose the lighter one, and that’s what we went with.
After we paid, I asked if the woman could toss the fork for me, since there was no trash can in the customer area. She picked up the same trash can and held it out for me to drop it in.
I cannot say for sure whether this was racial bias, poor judgment, or sheer carelessness… but I can say with confidence that I will never return to Cake Goddess.
If it had been my money, I would have walked out. No question. But J was covering the cake… so I let it slide. That doesn’t mean it was right.
No one should ever be handed food or even food decoration that came from something wiped on a trash bag. That is not just unsanitary… it is unacceptable.
This wasn’t just about a cake. It was supposed to be part of a celebration for a medically fragile child who has faced more challenges than most adults ever will. And instead of joy, I walked out with frustration, disappointment, and a heavy feeling in my chest.
To the owner… this should never happen to anyone....
Read moreI ordered a first birthday cake and paid $193. I Live 9 minutes from the store. Came home and put it directly in the refrigerator as instructed. They recommend getting it out of the fridge 1 hour before you want to eat it. I took it out of refrigerator and put it on the table and with in 30 minutes it started bubbling on the side.
The Owner said they can’t control the heat outside so if the cake melted there is nothing they can do. However, this problem was not a cake that was melting from heat. I live 9 minutes from their shop. This cake was having problems from the buttercream not sticking to the cake. I’ve never had a cake bubble up like that. Then after a little while longer, a whole piece of the buttercream came completely off the cake.
This did not happen to the buttercream on the smash cake and so it was not a heat issue. It could have been something from the cake being too hot or cold when they put the buttercream on because the icing came off clean from the cake. No icing does that. Was there no crumb coating?
It’s disappointing a local shop doesn’t stand behind their work. Things happen and to not take responsibility is sad.
Buyer beware because it was embarrassing to have a cake look like this at such a...
Read morePURE TRASH!!!!!
I been ordering cakes from Cake Goddess for almost 10 years and I must say the quality has drastically DECLINED. If this was the first time, I would chalk it up to a bad day. I ordered and received this same subpar quality cake in May 2018. I have referred numerous clients to your establishment, but NEVER AGAIN. If you don’t want my business say that, I feel like I’ve been robbed. You know a cake is TERRIBLE when you can’t give it away. Not one attendee wanted to take a slice home.
When I spend my hard earned money, I expect to get what I pay for, that is not the case with Cake Goddess. On Saturday, 2/9/19, I picked up a $230+ cake, that had the quality lower than any grocery store bakery. The cake was obviously NOT FRESH, it was dry and a crumbled mess. The decoration was cute, but I plan to EAT not just LOOK at a cake at this price point. (Birthday cake).
I...
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