Dunkin' — Restaurant in Prospect

Slow, Rude and dismissive, 1st they should educate the customers about the mobile lane. Its always an argument over skipping or perhaps is the lack of courtesy from the town people. The wait is always long thats why I always use my mobile app. I ordered a large Ice coffee and it was made with very little cream. when I told the lady at the window she did not understood what I was saying. Then a guy whom I believe was the manager came over and the only thing he could say was "this is what you ordered" with an attitude. All I wanted was for them to add some more cream to the coffee. They must have changed management because in the past the other managers that was there always had a smile and was on point with the customers needs. Drive the extra mile...

Place is very clean. Between me and my boyfriend we spend atleast $40 a day here. In the passed couple weeks service has been questionable. I have had wrong coffees, wrong sizes, even a coffee with a tea bag in it, with that said tonight at 7 o'clock we go get coffee we get a hot and iced coffee. Large Ice coffee 8 cream, 8 sugar (don't judge...lol).i get a cup that says four and four on it, so i send it back, they then give me back the same cup covered in coffee, coffee coming out the lid and no ice in it at all. I get busy but we were the only customers. I am done spending money there and have to come home and fix coffee. Sorry finding...

Typical Dunkin Donuts, With one exception, WiFi here is terrible, Has as filter on it that wont allow any websites that have not been previously approved...I Am Meeting a client here and would like to show them my website, after submitting the site for approval, The "sonic wall" Said would take 3-5 business days fro approval. SO if you need to have business meeting here, it looks nice and is clean but you might be embarrassed if you need to show your prospects anything on-line. Dunkin Donuts in Watertbury 5 minutes down the road Rte 69 had no problem...