Burger King — Restaurant in Providence

Yoo if I could of given a negative rating I would of... I just had the worst fast food restaurant experience of my life, coming out of this Burger King restaurant on Hartford ave... Here's why: I "was" a BK regular... I love ur breakfast menu n love your original chicken sandwiches... But as of today, I will never step foot in another BK because of what I just experienced... I went on my 30 minute lunch yesterday at 10:20 and got to the restaurant around 3 minutes later... Me and my friend saw that it was not busy, so we went inside to order... When we got in there was only one customer in line, so I figured we would be in and out of there, but I figured wrong... We stood there waiting for them to take our order between 5-7 minutes... Then after they take our order we didn't receive our food til about 10:40-10:42 (I thought fast food restaurants were suppose to be fast smh.) So now we have less then 10 minutes to drive back to our workplace n eat... When we finally get to our workplace to eat we realized they got our order wrong, so I called them and spoke to a manager right away. I ordered 2 ultimate breakfast platters and 2 drinks... The total came to almost $15... When we checked out our food, we notices that we were missing our pancakes and our hash browns... The manager I spoke to knew I was missing good because she informed me right away about them forgetting to give me the hash browns, so I informed her about the pancakes... In all, she took down my information and told me to come back the next day to receive my meals free of charge and I was alright wit that... So when I go to claim my meals, the manager on duty goes to da office, and comes back with a piece of paper with my name and other information on it... Then she tells me that because all I was missing from my meal yesterday was pancakes and hash browns, that that's all she was giving me... I even explained to her how I spoke to a manager yesterday, and how she told me how I'm suppose to get compensated 2 meals, and she ignorantly told me that she didn't care what the other manager said... She proceeded to Tell me that that's all I was getting,and that I can take it or leave it, so I left it... I was soo mad and distraught that I paid almost $15 for 2 croissants, 2 sausage patties, 4 egg squares, and 2 drinks smh!!! I wasn't letting it slide lik that, so I called corporate and made a report... I really hope something gets...

I went today and the young guy who assisted me in the drive through window was extremely high! I don’t know in what he was on but he definitely was on something. He told me how much my order was and I gave him cash. He didn’t even count the money I gave him, he put the cash on the side not in the cash register, didn’t put the amount I gave him on the register, didn’t give me receipt and didn’t give me my change back until he gave me my complete order and I told him “where was my money”. He could barely open his eyes and was moving like a sloth and could barely talk. He even gave me more change. They should do drug test on these teens before giving them the job! Who can do their jobs correctly if they are on drugs? I guess they don’t care...

Good prices but they need to make a new fish sandwich its not good at all never has been. The mayo is probley not Helmans its way to sweet and they use pickles and lots of lettuce which is also gross its cheese fish and Tatar sauce not pickles and globs of sweet mayo. The nuggets at least are garenteed to be the same every time,good for 10 mins than laughably hard to chew. Fast food has gone down to time and presentation,which we don't see the efforts of presentation considering its under the buns and as for time they are always behind every fast food restaurant has gone from affordable and edible. To expensive just for the simple fact its a staple in Americans lives for a fast wY to...