Baskin-Robbins — Restaurant in Proviso Township

I DONT UNDERSTAND HOW THIS PLACE STILL OPEN , BAD CUSTOMER SERVICE , They have 2 girls playing in the drive through cursing and disrespecting customers. Everything is a joke to them, after asking for their manager they used fouled language. I will be reporting this to the Dunkin Donuts corporation- not sure what type of management would allow this type of behavior. Or what type of ownership!!! These girls are in the service industry, the first time I get it, but take your job seriously! We are paying customers! We ordered an Ice coffe and a hot coffee we clearly saw the girl spitting on the coffee & the other girl sweeping the floor , How can you be so bad at your job when you give what it’s supposed to be a cold drink so hot?! We left. I called the several times after to try to speak to a manager and they never pick up the pick up the phone a horrible attitude! Rest assured your franchisee will hear about...

Though its 24 hrs and the store time sticker read that they closed at 10 pm, I was told the store was closed at 8pm i walked on at 934pm. Was told the store times wrong and that the manager had to order a mew store times sticker. My 2st mind was to just leave but the ice cream was for my wife. I go to the drive thru and he say he doesn't have that flavor. I then just drove off came to the Oak Park store got great service! Dude service was dissatisfied and ignorant as if he didn't want to.serve me. I will escalate this to.your corporate...

If I could put zero, I would. Rupee, who took care of my daughter and I who were out for ice cream together, loudly expressed how much she hates making banana splits. We were sitting there eating one she had just made for us. She also kept making faces to the other gentleman there when we ordered hot fudge, which she said it was not working. Then we asked for chocolate syrup and she made another face to her co worker. She was rude and really made us uncomfortable. I will never step foot in this location. Ruined our mom and daughter...