Jimmy John's — Restaurant in Queen Creek

Dropped in during a busy night of running errands and was so glad! I've only eaten at Jimmy John's once or twice before, and not at this location. The store was clean and inviting, with a good setup and flow. The menu is easy to understand, though it is pretty high up on the wall. The staff made eye contact right away and welcomed us in, then waited patiently while we decided what to order. They were very accommodating. The food came out in a timely manner, and tasted great! We ordered a BBQ Ranch Chicken Crunch on wheat and a Vito, plus pickle chips and a triple chip cookie. I tried the chicken crunch sandwich on a whim, and it was surprisingly tasty. The wheat bread was fantastic and soft. The cookie was only so-so, but I'm pretty picky about my cookies. Overall, I will...

I stop at this Jimmy John’s fairly often, and I’ve noticed a recurring issue that really takes away from the customer experience. The employees regularly park in the front-row spots of this busy strip mall — sometimes even rotating vehicles to keep those spaces, which I witnessed today.

It gives off a bit of an entitled vibe, and it’s frustrating to watch customers park farther away while the staff takes the most convenient spaces. Typically, businesses ask employees to park a little farther out so customers can come and go more easily.

I’m not asking for anything major — just hoping management can address this, because it’s a small change that would make a big difference for those of us who stop...

A bit frustrated with my order today. I ordered through the app and got 4 sandwiches, and 2 of them were made incorrectly. I got a beach club and it didn’t get any avocado on it; it was quite disappointing. I also ordered it with EZ lettuce and it had more lettuce than all of the other toppings combined. I usually love Jimmy Johns. But this store’s employees were quite dismissive when I went in to pick up my order, no one welcomed me in and it was difficult to figure out where to pick up my order. One of the employees snapped at me that I shouldn’t be waiting at the normal pick-up spot, but there was other staff members blocking the Prepaid Pick Up shelf. Overall very...