To say I was disappointed is an understatement…. Let me start by first telling you about myself and family. I grew up in Quincy Massachusetts. In 2002 I married a solider who have served 3 tours between Iraq and Afghanistan and moved clear across the country. Last week I got a phone call from one of my 20 cousins that our aunt had passed away.. My mom, twin one year olds and myself left for Boston as soon as we could. After a very emotional week between burying one aunt (my mom sister) And visiting another who has very bad case of dementia. I decided to treat my mom and myself to a real lobster dinner.. upon arriving we were seated right away. However i and the hostess moved a couple of chairs to make room for 2 high- chairs. One of your waitresses introduced herself as Riley. Upon moving a chair to put my high-chair in place of the chair. Riley decided she would stand right where I wanted to put my sons High chair. Why make your customer stand while you stand in the way??? I guess this is the start of the unenjoyable evening.. sadly things got worse from there. I had asked for milk for my babies But it never came.. I had to ask her again in which she replied “I forgot”. She never even asked me what I wanted for my kids, so I was forced to give them some of my mashed potatoes and buy dinner for them on the way home.. My water was only filled once and I noticed other tables were getting water filled more often.. I had to ask her for more water. I wanted to order a soda, But I felt like I was inconveniencing her. She was too busy taking a sip from her bottle, talking to other co-workers and attending other customers more often. We were never asked during our meal “how are you doing, or is there anything else I can get you?” I noticed during our meal this other party of two that came after us was served before us for meals and treated better…. I was planning on buying dessert for all 4 of us, but because of the service my elderly mother, and I received I said no. While we were still eating Riley had rushed us by asking can I get you to go boxes, in which it took her 10 minutes to retrieve…. I work in customer service and this is NOT how you treat YOUR customers….

I am very upset as this was my home once before my husband left to serve his country and I followed and to return home to bury a family member and to say goodbye to another, this was unbelievable….I had texted my cousins throughout my meal and I let them know about they service I had received at a place that we all wanted to go out on my last night back home… .My next time home I WILL not be coming to this Establishment!!