I have raised my rating of this bakery after 2 years because after boycotting this bakery for 2 years due to poor customer service, overpriced products and their refusal to put things like cupcakes in plastic containers leaving cupcakes sometimes priced up to 1.95 each smashed or at the very least without frosting because it all rubbed off on the bag,fence or shallow donut box I took a chance on a week when they had fresh eclairs and went in and to my surprise most of my complaints had FINALLY been corrected. While there is still one employee there that gets under my skin because she likes to argue with me when I catch her packaging things in a way that I don't like and I nicely ask her to do it differently and instead of just doing it she argues. (She also has a generally unpleasant attitude.) They have revamped some of their breakfast sandwich recipies to make them larger, they are properly packaging their baked goods and some of their prices on certain items seem to have come down (a little.. they still are overpriced) On top of those changes they have also hired a very sweet woman who works behind the register which makes all the difference. She offered me a complimentary cake server with my danish layer torte (both are pictured below) which has never been offered to me before when I purchased cakes or anything like it before. While I am still Leary to go back and become the nearly daily regular I was, I will start doing business with them again under the condition that the issues that they claimed were too expensive to correct stay corrected. I notice someone else left a comment addressing the same issue enough people start complaining and try start losing business and they finally fix things, but when the business comes back and it starts cutting into their profits they cut back again thinking they can do so because they have a steady flow of business and a good product. What I don't think they realize is their customer base isn't changing to completely different people but it's the same people coming back because the problems they are having seem to have been resolved. But once it goes to their head they take a step backwards and go back to the same problems that made their regular customers disapear in the first place. As or August 2019 they are on and up swing... We will see how long it lasts :/ I also would like to add that their deli is very good and the same lady that was there when I left is still working it. It put a smile on my face when she remembered me and asked why I had been gone for so long and said it was good to see me back. For the record it was never the deli side I had issues with minus the price of the ittybitty sandwiches which was not in the worker's control. But it was still nice for her to notice I am coming in again. She was always...
Read moreWisconsin is famous for Beer, Cheese, and Kringle, and having struck two of those off our list, we found ourselves in Racine seeking to make it a clean sweep. We did meta-review for this and decided on this very O&H location because of the stellar recommendations. We were definitely not misled.
While the exterior of the establishment looked like a small industrial bakery straight out of the 1950s, we opened the door to reveal a wonderland of artfully arranged baked goods and gifts. There was even a little coffee bar, and we were advised of an incentive for the day of our visit of a free cup with purchase of a Kringle. Since that's exactly what brought us in, we figured it was a double-score. Only one problem remained, choosing a Kringle.
These are not the tiny, single-serving pastries you usually pick up at your local bakery or panaderia, no, these kringles were family-sized ovals with a short-axis about the same length as my forearm, and the long-axis an entire hand more! We knew that we'd have to stick with just one, having only a couple days to finish the whole thing before boarding a flight back home, but some of the varieties made us seriously consider asking about the potential of options to ship...
In the end, we got one that was called Wisconsin, consisting of a cherry and cranberry filling, and topped with cream cheese icing. We're pretty sure that those are walnuts in the image of our delightfully decadent dessert, though I don't think that's a usual topping for this divine creation... Regardless, we polished that whole thing off between the two of us over the course of about 2.5 days despite being completely convinced that it was far too much food. It kept pretty well for those few days, too, since the last bite was every bit as sweet/tart/creamy/flaky/buttery good at the first. We're still considering the option of trying to get one shipped out to us, since there's nothing like it in a 1000 mile radius from home. So good! Now if only they...
Read morePumpkin Caramel Kringle: A Kringle is a large circular Danish pastry with flaky dough, covered in icing, & filled with fruit, nut, or other more unique flavors. After doing a little research I’ve learned that sadly, Kringles are not widely spread throughout the U.S. It turns out that Racine, WI is actually the epicenter for Kringles. O&H Danish Bakery opened in 1949 and has been family owned for four generations. Did you know Kringle is the official state pastry of Wisconsin? This one is filled with a sweet and delicious pumpkin puree and topped with a drizzle of caramel icing and sprinkling of pecans. The pastry has just the right amount of chewiness to it and is also a little flaky like a croissant. O&H does not skimp on the filling as there is plenty of pumpkin hiding inside. Personally, I found pumpkin was the strongest flavor, but it's accompanied by cinnamon and a nuttiness (from the pecans). Caramel was the least noticeable as it came off as mostly a generic sweetness on my tastebuds. Personally, I don't care for nuts on my desserts, so I would be fine if it didn't come with pecans. Although I would have liked more caramel and less pecans, pumpkin is the most important factor, and this was a phenomenal pumpkin dessert! Doughboy...
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