Rudino's Rooftop — Restaurant in Raleigh

Overall Rating: 1.8/10 Despite initially promising a spacious and unique interior, this establishment significantly underdelivered on both atmosphere and culinary quality due to poor management of space and disappointing food preparation.

Atmosphere: 1.2/10 While the venue initially appeared large and aesthetically pleasing, the decision to host a large event dominated the dining area, detracting severely from the dining experience. The presence of numerous children running around further disrupted the atmosphere, making it unsuitable for diners seeking a relaxed meal.

Service: 1.0/10 Service efficiency was notably poor, with significant delays in food delivery. The simultaneous arrival of nachos and entrees indicated a lack of coordination in the kitchen, contributing to a frustrating dining experience.

Food:

Nachos: 1.1/10 These were poorly executed, overloaded with low-quality ingredients such as iceberg lettuce, canned black olives, and tomatoes. The poor ingredient quality combined with the high price made this dish particularly disappointing.

Classic Burger: 1.2/10 Described as exceedingly bland, this burger lacked even basic seasoning like salt, failing to meet any standard of taste or quality expected at a dining establishment.

Traditional Wings: 5.3/10 The only average item, these wings were still not enough to salvage the overall poor impression. Priced excessively at $17 for 10, coupled with watered-down ranch dressing, they did not offer good value or satisfactory flavor.

Value: 1.1/10 Given the overall poor quality of the food combined with high prices, the value for money was extremely low. The pricing did not reflect the food quality or service received, making it difficult to justify the costs associated with...

My family and I wanted pizza very late lol! And Rudino's was the only place that was open near us so we choose them! I am happy that we did.

Rudino's is inside of a shopping center. There is plenty of parking so that shouldn't be an issue because it was late and they were getting ready to close there weren't very many people there so the parking was great.

One thing that I didn't really like was google said that they closed at 2am. The restaurant part closes at 10 and then they have an upstairs bar area that closes at 2. So when we got there they were cleaning up the restaurant as if it were closed, we got there around 9:30pm.

When we arrived there was a girl cleaning the floors and my husband asked if we could still order and she had to go and ask someone it was 9:30pm the place doesn't close until 10pm so I didn't understand why she needed to ask!

The guy came up front and took our order, he didn't seem very enthusiastic about it! The pizza took about 20 mins to come out we also ordered boneless wings. The pizza was great but the wings were kind of salty!

The restaurant was extremely clean and that was major plus!

Overall we liked the pizza a lot and I am happy that we were able to try it! I think I would like to go back but...

Our first time eating at Rudinos was very uncomfortable and alienating. It took over 10 minutes for a waiter to come over to serve us. This was on a Wednesday evening around 8:30 when we arrived. We sat on the roof top and there was just a handful of people there so no reason why we had to wait that long. Not ONE waiter greeted us or even looked our way with a welcoming smile. We were purposely being ignored at that point. After a while of waiting with no one even asking us if we had been served our waiter came over. I really didn't want to think that we were purposely being ignored because of our race (we were the only Black people on the rooftop who were customers) but the establishment was scarce that night so there was no other valid reason to not be acknowledged and serve in a timely manner.

Its disappointing and degrading to be treated in such a manner in 2019! Just wow. I felt so embarassed and uncomfortable. People shouldnt be judged on the hue of their skin but thats not reality clearly with Rudinos. Please have your staff trained in some cultural competencies so that other guests of color are not treated the same and are treated with common decency and dignity. What a shame! I will be taking my...