Fusion Boba and Sandwiches — Restaurant in Rancho Cordova

I bought a pork butt Banh Mi sandwich, the baguette was heavy & hard (not crispy - hard as a rock) and the fatty pork-butt was rubbery/chewey instead of succulent and juicy. While I was ordering the service was good but when I reviewed later commenting on the quality of the sandwich instead of apologizing and/or offering a replacement or refund they began to condescendingly explain to me what a Banh Mi sandwich is. Yes, I worked at La Bou, I know what a baguette is supposed to feel like - it is a crispy bread (on the outside) but that doesn't mean it has to be hard and dry with no bounce or softness on the inside whatsoever. In my earlier review I mentioned the low quality sandwich made me sick due to the combined heaviness of the hard bread and fatty meat but because they were a mom'npop I didnt want to go into full detail which is that my partner who wears dentures literally couldn't bite into it because the bread was knocking his dentures out of his mouth. Unfortunately because their response was cold and disheartening I wanted to paint a picture of just how bad it really was. Not only did they mention they offer free meat samples for first timers which was redundant now after leaving (& was something they didn't tell me in-store) they didn't attempt to ameliorate the situation at all by offering a replacement sandwich or refund. All the owner did is they wished me a fine day after telling me that my experience was basically what having a Banh Mi is supposed to be like. Like, no, I've had many a Banh Mi at basically any restaurant that carries it because its actually one of my favorite sandwiches when done right and is of decent quality. Just seemed like they were trying to make excuses for low quality and I don't think bread & fat should knock your teeth out, tire your jaw, or...

Wednesday, 10/16/2024 - we were trying to go try The Sandwich Spot, but as we were backing into an empty parking spot, someone quickly turned into our parking spot. So we drove to the other side of the little shopping plaza to looking for another parking spot. And that's when we saw Fusion! We decided to try them out instead. Sure glad we did! Upon arrival...

Pros

1. cute little restaurant. Maybe like 10x12, 120 square feet. There's only 3 tables with a few chairs around it. A few comfy chairs on the outskirt of the dining tables to sit and relax. Clean.
2. the lady at the cash register was very nice and professional.
3. we got the chicken banh mi sandwich for $8.97 with a side of teriyaki sauce. When we received the sandwich, boy was there a lot of chicken! Yum! We poured the teriyaki sauce over the chicken and it's delicious. Everything tasted perfect.
4. Thai tea was good.
5. Open Mon-Sat., 10-8pm

Cons

1. if you have a large vehicle, parking can be a challenge.
2. no Cons on restaurant as this was a to-go order.

Conclusion Sure glad that person stole our parking spot and forced us to drive a little further down. This restaurant is tiny, but clean and cute. Food didn't take long to come out. Sandwich was great, Thai tea was great, the person we interacted with was very nice. We will definitely go here again. Love finding these little mom and pop shops. They make...

I've had this place 4 times and the main reason they are getting two stars is how inconsistent they are.

The first time I had them it was amazing. The banh mi was perfect and all the ratios of the ingredients were too. Everything down to the texture of the bread and how cooked the pork was. (I'm vietnamese and I've eaten at many banh mi places in sac, San Jose, and LA). The boba was good, just good.

The second time I ordered from here it was deplorable. The meat was dry, there were barely any vegetables or sauce. The bread had a different texture. I got a taro smoothie drink and it tasted a bit artificial. The third and fourth times I experimented with different meats, or I got the banh mi wrap and it was better but I couldn't quite reach the deliciousness of my first visit. Each visit was a couple weeks apart on average. The most consistent items are the milk teas and they are just alright-- nothing special.

EDIT: the management replied to me and said they will work on the consistency of the food. I will definitely try you guys again.

EDIT 2: I tried this place again and the meats were GREAT. They said they would get more consistent with it and they did. It's also super nice supporting a business that puts in...