Tandoori Bites Indian Grill — Restaurant in Rancho Cucamonga

Friend told me about this place so I decided to give it a try.

Immediately after walking in I was greeted by a server who took my take out order. The restaurant had a nice mom and pop feel and had a great aroma. Since it was my first time I decided to play it safe and ordered the chicken tikka masala. The food was prepared much quicker than I expected. It took no more than 10 minutes to prepare. I shared with my family and we all agreed it tasted fantastic. The curry was creamy and the chicken tender. There was a very generous portion of chicken and rice. The rice was cooked perfectly as well. From start to finish I had a great experience here. One of the better Indian restaurants I've had in the Inland Empire and the best in the Rancho,...

We have been ordering from Tandoori Bites for years. Not anymore. There was a cockroach cooked in the Lamb Vindaloo when we ordered. We have reported this to SB Environmental Health Services.

Update 01: I see they've responded. I did call and speak to someone and they said that they believed me. Someone called me back a short while later, asking me to create an account for some app I never heard of to get a refund. Instead, I went through GrubHub and got a refund for the dish, not the entire order.

Adding photos since they're saying we're lying instead of holding themselves accountable.

Update 02: We received the report from the SB Environmental Health Services and they...

Don’t go to this place!!! Do Not order off door dash!! Apparently door dash has their menu wrong. Super rude staff. My food was cold, biggest let down was the portions. Two orders use to feed my family of 5. Tonight's portion will feed 3 if I am lucky and apparently the $19.99 option on doordash and as shown on doordash picture doesn't include rice. If you believe in believe respect and humanity, don’t go to this place. Unbelievable!!! I hate the fact I ever gave such high reviews and praises with family and friends. Now I know why some have stopped going awhile ago.

Just an updated note to anyone reading this review: It took them 7 months to reply to this...