Flame Banquet Hall — Restaurant in Rancho San Diego

With COVID and restaurants reopening there are some things that are understandable, however we had a 9:15 reservation, were sat at 9:30, and had to hunt down a waitress after sitting for 30 mins with no service. Our drinks took almost an hour to come, half of which weren’t brought. An hour and twenty minutes after ordering and asking the staff more than three times where our missing drinks were, they were finally brought. We didn’t receive food until two hours after ordering, and one order wasn’t even brought. We asked where it was and the server informed us that they ran out of that particular item after checking with the kitchen. Why wasn’t this told two hours earlier when we ordered? We ordered a replacement and it came almost 45 minutes later so one person waited almost three hours for food. It also took two hours to get our hookah order. While we waited for our drinks, food and hookah, multiple other tables that were sat after us were served and did not have the same experience.

It took going in circles with management to get that order comped, and the first manager was extremely rude and didn’t want to help at all. He said that regardless of food not being delivered on time or three hours late for that matter, the food was delivered and we should pay. On top of the lack of service, most staff aren’t complying with COVID guidelines, and management, the bar tender, and workers inside the building were not wearing masks.

This was the most frustrating experience I have had at a restaurant, and by far the worst experience at a...

I recently visited this Mediterranean restaurant and I was blown away by the amazing food and atmosphere. The portions were generous and everything tasted absolutely delicious. If you're looking for a satisfying meal that won't leave you feeling hungry, this is definitely the place to go.

What really sets this restaurant apart is the entertainment they provide. They have a singer perform almost every weekend, which adds a fun and lively atmosphere to the dining experience. It's a great place to come with friends and family for a night out.

Another highlight of this restaurant is their $40 buffet that's available Thursday to Sunday during Ramadan. While the selection of dishes was good, I did feel that the price was a little on the high side considering the limited selections they have in the buffet. However, the quality of the food more than made up for it.

The service was excellent and the staff were friendly and accommodating. They were happy to explain the different dishes on the menu and offer recommendations based on our preferences.

Overall, I highly recommend this Mediterranean restaurant for anyone looking for a great meal and a fun night out. Whether you're a fan of Middle Eastern cuisine or just looking for something new, this place is definitely...

i wish there is something below a one star the place/ management deserves nothing !!! the manager is a horrible and is very disrespectful thats what happened:

we called earlier today, we made a reservation for tonight at 9 pm for 3 persons where u guys want to sit? patio ok ... confirmed we arrived on time. the front desk girl was checking us in, then the manager came and said no no guys allowed tonight !!!!!! only women or couples allowed!!!!!! thats very disrespectful and definitely unprofessional

i was like what do u mean!!!!!!! he was trying to blame it on the front desk girl, but she said" no they called and they made the reservation and they have an occasion tonight"

thats insane those people dont know how to respect their customers

why they only allow woman and couples on saturday!!!!!!!!! something definitely wronge

i left immediately and i called the owner but honestly he response was even weaker than the manager. i would never recommend this...