N&P Saigon Subs — Restaurant in Randolph

This was my first time ordering from here today. They have good reviews so I was excited. I called in and placed my order. As I was asking what the total was to double check, the man hung up the phone on me. I called back asking if I could find out my total and this was his response: “ Oh come on! It’s busy now! You can find out your total when you get here”. Yeah, never again. What kind of customer service is that?

Update: I get a phone call an hour and a half later asking me if I’m coming to pick up my order (which I had already decided that I wasn’t due to his rudeness) . I explained to him that I was not due to his poor customer service with our previous call. He told me: “I can’t keep the line busy with questions”. Baffled. I told him that’s not how you should communicate with customers and hung up. He proceeded to call me again and left a voicemail telling me to never call back and order from there. I was never planning to smh. You had enough time to call me back twice and leave a voicemail but not enough time to tell me...

To all the people saying it’s not expensive, it isn’t, but it used to cost 5 dollars for a bahn mi why is everything double the price? Place has went downhill big time, usually frequent every couple of weeks, I live an hour away so I went in for a #6 with beef, used to be 6 bucks now it’s over ten dollars for nothing extra or added, the owner told me it would be a hour an a half to steam rice when in actuality they were behind on orders. An hour an half to steam rice, place has become pretty terrible over time pricing is ridiculous everything is up almost 100% what it used to cost...

Wonderful food, super nice people, and extremely low prices. Very close to Blue Hills -- a great place to stop for food after a hike.

My spouse and I split a grilled pork banh mi and a cold cuts banh mi. Quality on both was very high. The vegetables were extremely crunchy and fresh, a good amount of all ingredients, good meat. They have a variety of interesting desserts -- I got one with ginger and honey and sesame and mung beans and...