Service was fine, staff responsive, but pizza was mediocre and ordering want very intuitive. When ordering special deals, they make you select your pizzas and toppings, but they give you a much wider selection than what's within the deal options without telling you what fits and what doesn't, and without warning or cost changes on what you select. You have to and it to the car to find out if you went over or if the crust, topping, or special pizza type costs more. Before too long, you have a bunch of different orders pulled up just to see what works and what doesn't, and since you6r are selecting based on a special, no pricing information is provided until you refill your cart. It's like Russian roulette with pizza orders. Of course, that was on the site and not in the app, but since it's my first Domino's order in 10 years, I'm not downloading the app just so I can get swamped with emails and ads until I figure out if the pizza is any good or until I figure out how to enable all the privacy settings. ... Well, the pizza wasn't good enough to bother with the app for now, but the web site...
Read moreMy visit was at the dominoes on Mildred Street in Ranson West Virginia. I didn't actually enter The Dominoes to have dinner, I started my vehicle had broken down and I have been stuck in this town walking for hours and it was cold. I would like to say that the manager ( Billy - Manager) there was a younger man, but when I ask him if I can sit inside in the warm and explained what happened he was very friendly and he was very kind to me. As the time went by and I was waiting for a ride I will say that all of the employees there, at one point or another asked me if I was okay, if I needed anything, if there's any way they can help me, I've been in this town approximately 10 hours and of all the faces I seen these people actually would be the people that give this community their name and bring in the business because they genuinely care about their jobs and each other, along with complete strangers. It couldn't get any better than that. I applied you You are wonderful people and thank you for everything you did for...
Read moreWe placed an order online 2 hours before pickup. When I got there at the pick up time, I had to wait 3 minutes just to he acknowledged and another 4 minutes for them to ask me what I wanted. Come to find out, they were just making my pizzas. At one point while I was there, they let a phone ring for 5 full minutes until I said out loud, whose job is it to answer the phone, then someone stopped talked to the guy he knew at the counter and then picked up the phone as it was no longer ringing.
At 10 minutes since getting there, they were getting ready to hand me my pizzas, they realized they forgot to make one. They proceeded to make 2 more pizzas for customers that walked in before making my final pizza. They then handed me my 4 pizza boxes and 3 appetizer boxes and all the sauces loose on top. I asked for a bag and the guy grunted at me, like I had asked for something huge before saying ok and handing it to me.
While the food itself was ok, we will not be going back to...
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