Subway — Restaurant in Rapid City

I sent my boyfriend to get a great garlic and I texted him specifically what I wanted. To my surprise he showed up with a roast beef sandwich, the great garlic is chicken and bacon. I figured they were new and called to rectify my hunger. The girl who answered the phone said she would get the manager and put the phone down. I heard her telling the manager and she said I bet is that girl that just left god. She came back in the phone and snobbishly said she would be with me in one minute and asked if I was Stacey by chance. I said I was not. When she eventually came back to the phone I just said I had my spouse come get a great garlic and it was roast beef. She argued with me that it was roast beef and I said not it’s chicken and bacon, it’s the only sandwich I get there and if you look on the menu it never been roast beef. Then she said she would be happy to remake it if I have the receipt which they “have” to put on the bag but if I don’t have it then she can’t. She repeated this three times with a foul attitude. I literally had to interrupt her and ask if I could speak. I have never talked to a manager so incompetent and disrespectful in my life. She should not be in a management position at all. She tried to make excuses saying they were busy and had catering orders and I just asked if being busy was the reason they don’t know their own menu? Subway was one of my favorites to get on my lunch but I definitely won’t be returning to this one anytime soon. We’re human, mistakes happen, but the way this was handled is just too much for me to want to ever have to deal with again. I hope they get rid of her and straighten up that place,...

This is by far the worse subway we ever went to, one star is way to good for them. After church Sunday my husband and I went to this subway to get sandwiches and churros. when I told the girl what sandwiche I wanted I asked to have honey Mustard put on the bread before anything else and she told me she would put the meat on first, then she proceeded to shove my sandwich over for this guy (who was messing around with his stuff) to put my veggies on. After he was finally done I asked for 2 churros and proceeded to say "if I have any that are not frozen ". Sorry but I thought those should be ready to go. And both of them had very ba attuide's. My Bread was cold and hard, obviously not fresh, my husband's was the same way. We will never ever go back to this subway. If you want fresh food don't go...

Worst costumer service I’ve never experience. Did an online order for two subs they messed up both so we went back in they said one sub wasn’t right they fixed it going all they way back home and the second sub that they said was right was indeed not so we go back in immediately before saying anything to me they call the manager end up waiting around for her to get there when she got instantly started being rude to by saying she had to come back in over a piece of cheese at 8:30 but it was they whole sandwich was none of the vegetable's where on it they started to make a new one still being rude and calling me names ended up just walking out whole time out the calling me names...