Domino's Pizza — Restaurant in Raritan Township

Forgot to bring marinara with breadsticks which honestly I won’t eat them without. Driver said he would bring them back I gave them a $10 tip and said thank you very much I’m really sorry but I did tell them to please bring marinara twice. Then the owner called when he got back and said they are not bringing it back and said he did not care about my business even though I explained we’re working in the area and have been ordering large orders several times a week from them. Called corporate and never got a callback. Havent ordered in two weeks. After 10 o’clock in Flemington nothing else was open we just got done working so I tried again for pick up but from a different cell number. Person that answered the phone knew nothing about the specials they were running got very confused and then told me half an hour for pick up. Got a callback from a lady I think was the manager and I was on the other line. I called her back and she had to retake my entire order and said it would be 10 minutes. I asked what the problem was why they had to call back after he made me repeat It literally 10 times on the initial call and she told me “don’t worry about it if you don’t want to order from us I will cancel your order right now we don’t need your business “wow. Go somewhere else these people are nasty and do not deserve...

Everyone’s had a bad experience at some point with customer service, but this is by far the worst customer service I experienced. I placed an order online to pick up. I double checked the pizza boxes to see if my orders were correct, one pizza was not and ice cold. I addressed it to the cashier who was friendly and understanding. He asked the manager (who was preparing the pizzas) to make another one. Manager was extremely hostile and rude. Clearly showed him on my phone of what I ordered and he told me he will prepare another pizza, but I have to pay for it again. The manager and I kept going back-and-forth explaining to him that He screwed up my order and I am not paying for another pizza. I requested a refund but was not given one. Based off of so many of the same bad reviews, corporate needs to step in. I noticed a lot of people complained about a woman manager who’s terrible with customers also. Both of these people need...

I placed an order with this location as I have many times in the past. I placed my order at 835 pm. 15 minutes later I received a phone call from the manager saying that they couldn't deliver because their driver hadn't returned to the store yet from their last delivery and that it would be late, being I was at work I could take a late delivery with no issues as long as it was hot. The manager then told be that i could come pick it up. I said no I had paid for it to be delivered and was unable to leave work. The manager then said I was too far away and that she couldn't make her driver deliver to me (I'm 5.5 miles away, this is not far). The manager then said she was canceling my order then hung up on me. This is an unacceptable practice as they still indicate they are taking orders for delivery both in their app and on their website, a full hour after they said they couldn't...