Jimbo's Famous Roast Beef — Restaurant in Reading

I was really excited to try out Jimbo's because it gives off the vibe of an establish deli like shop. No frills, but surely they make a great sandwich, right? I tried their Italian sub and my wife grabbed a different sub. I basically ordered it as it comes with all toppings. Unfortunately, despite the presentation initially looking good, it was the worst sandwich I have ever tried to eat in my life. I actually think something may have been wrong with heir vegetable mix as it had a very bitter taste that was hard to stomach. My wife's sandwich had the same problem. The sandwich was also 80% vegetables and didn't seem worth it, even if the taste was on-point. This was overall very disappointing as the person working there was nice and I had decent expectations based on the other ratings. I think Jimbo's needs to figure out what's going on with their toppings that's ruining...

Decent food and reasonably priced compared to similar 'sub shops.' in the area. I have been ordering from here (about 7-10 times a year) for the last 6 years. Wish I could give it 5 stars (3 stars is generous) but I have some gripes:

They have a rewards program: every $200 you spend online you get a coupon worth 15% off your next order - I have reached this multiple times, receive the coupon code via email, but it NEVER works. I've notified the owner(s) and they say they're going to look into it.

Today will be the last time I will be ordering from them for a while. I ordered a veggie pizza and on my first bite I chewed on apiece of twisted metal (about the size and consistency of 2 pellets used in BB guns). I called and told the owner and while he did he thank me for letting him know, I don't recall getting an apology, or extend a solution to ensure my...

I was excited when entering Jimbo's and left upset and disappointed. I ordered my food to eat in, and it was served to go (minor issue, no problem). When I told our server that I had order to eat in, she came and dropped three paper plates and left and went on to smoke a cigarette outside (classic). I went on and opened the bag to find a horrible rendition of a burger (terrible). My six year old could have put together a better burger as the portion of ketchup and mayo was insane. We ordered steak tips and they were good, but were presented on top of the fries and onion rings on a sheet of tinfoil with the liquid dripping onto them making everything bloody and disgustingly mushy. Overall, terrible food and...