On 12/22/2019 my wife was told never to come back to this store. Her misdeed, using a gift card.
Here in MA gift cards that don’t have an expiration date don’t expire. While Craig makes a superior product the customer service is severely lacking. Throwing a tantrum and banning a customer for being aware of our state regulations isn’t found in any business plan for success.
Buyer beware, great product but just don’t catch the owner on a bad day lest you too become a member of the ‘banned list’. Whatever you do do not purchase a gift card.
Before posting this I reached out to Craig as we all get excited in the moment of things. That said Craig declined to apologize and said that my wife, who works with special needs children for a living, was...
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