Beauty Nails and Spa — Local services in Reading

If I could give this place NO STARS I would, but unfortunately that's not an option. I came here on Thursday for a gel manicure. Not even 5 days later, my nails started to chip & one of my nails broke. I called them up & explained to them this issue & she asked me to come in so she could take a look. I walk in, she asks me to sit down, I told her that I don't have time to fix them ( I wasn't going to let her anyways, I wanted my money back for the horrible buisness). Which I never got! She told me that she can not refund me my money because when they were done, they were done correctly. Her response was that my nail is growing out, if my nail was growing out, the gel wouldn't be coming off at tip of my nail it would be near the cuticle. She tells me that it's how I use my fingers... I have been doing the same thing every day at work for the last 10 years. I work on a computer all day. Yes, I use my fingers constantly throught the day; however though, this has never happened in the past. My gel manicure has never looked horrible after 5 days! I do take fault in this as I was in need of a manicure, as I was due for one from my last gel manicure which was 3 weeks prior...and, I quickly chose this place as it's in my home town. I WILL NEVER GO BACK TO THIS PLACE EVER AGAIN AND I SUGGEST THAT ANYONE THAT READS THIS TO AVOID THIS PLACE. Oh, let me remind you, both times, I have walked in here, that Thursday when I got my nails done, I was the only one in there... And, now, I go in tonight and there's no one in there again! Now, I know.....WHY!! Beware of this place. Take your money elsewhere. I even told her that I would be writing something about this place & she...

Today was my first time going to this place. I have been going to a different nail salon for almost 10 years. I have to say that I was extremely nervous going anywhere else (I felt like I was cheating on my usual nail tech). I’m a licensed nail tech so I guess you could say that I’m a lil critical of any nail service. Hence me not bouncing around over the 9+ years of commitment to the one place I would always go. I was pleasantly surprised that on a whim I found this place. Vivian did my nails. I had her do a French dip. My nails came out perfect. (Except the 1 nail I busted shoveling today!) Coming from someone who has sat on the other side of the table. It was a great experience. The place is very clean! The staff was so accommodating I would highly...

Pleasantly surprised. I thought I had found the best nail salon since moving to the area and 6 years later-I wish I could turn back time. After 5 years my old salon started to get sloppy as if they were comfortable with me although my price/tips weren’t changing. I tried a couple places and then my girlfriend Michelle (rated 5⭐️ as well) left her salon after 10 years and couldn’t stop raving about Beauty Nails!

I had a hiccup my first visit coming on a whim, but since have seen Vivian and couldn’t be happier! She knows just what to do and does it with such perfection! I’m very picky with my nails and with Vivian-I can actually relax at the salon and be pampered!

Worth it and will continue to be here...