I come here a lot because it’s right by the sundial bridge. It’s so nice outside when the sun is out and it’s light and breezy. My main motivation to eat at Branch House is because of the atmosphere. I just wish everything else about it wasn’t so mediocre.

The service staff is nice, but I barely see anyone there during peak hours and they work very slowly in the kitchen. My friend and I go there usually for a sandwich and salad. Minimum wait time is about 30 minutes - for sandwich and salad! This last time we wait nearly an hour for a sandwich and some fish tacos. We had to take it all to-go because our work lunch time was ending soon. The craziest part is, there were no other customers waiting. We were the only people there sans this one small family who already had their food/drinks.

When we got back to eat our meal, the taco’s tortilla wasn’t even cooked (it was just straight out of the bag) and there was barely any fish on it. My sandwich tasted good, but the grilled chicken was so overcooked/dried out I was coughing the entire time. They also cut the chicken into tiny strips, which doesn’t make sense in a sandwich because the second you pick it up, all the chicken falls out.

TLDR: Food flavors tastes good, but prepared poorly and cooked badly. Wait times can be up to an hour even when it’s not busy. Only come here when you have a lot of time to wait around.