Atmosphere/Aesthetic: 10/10 Cleanliness 9/10 Customer Service/Friendliness: 4/10 Offerings: 6/10 Overall: 7/10

Attached to the immaculate 4-star Sheraton Hotel in Redding, Mosaic Restaurant continues to fall short in it's efforts to present fine "cuisine-dining" to the Northstate.

Positioned perfectly alongside the Sundial Bridge walkway, the modern style restaurant boasts rustic wood beams, fantastic lighting and three or four seating areas to fulfill an array of needs. The front and back patios are shaded for the hot Redding nights, and draw a large crowd of Northstate patrons.

Once past the views unfortunately, things begin to go South. The service has become consistently slow and unprofessional. If you are placed with a few servers in particular, you are in for a long night and might as well make your way back to the kitchen and place an order yourself. Servers have been friendly, but unknowable to the food they are serving and the standards they should be keeping as an attachment to the Sheraton Hotel. Many times it appears as though the staff simply does not want to be there. Where is the passion? The heart? The drive to be Redding's best?

The menu lacks true flair and expression from a Chef aimed at providing a small variety of cuisines to customers. There is an apparent higher focus being given to the restaurant's pizza menu than to the actual dinner entrees. The food has often been hit-or-miss, typically over-cooked and/or over-seasoned with overpowering spices.

There are a handful of local businesses in the Northstate that are providing similar, if not higher quality food with exceptional customer service. The ambiance and location of Mosaic are spot-on, unfortunately the lack of care from it's staff may have served its final dinner to this patron.