Round Table on Lake Blvd is a total frustrating waste of time if you're looking for a great pizza... Every time we do an online order we either get a burnt pizza, a raw pizza, or it's not ready at pickup time and have to wait 15 to 20 minutes, which completely defeats the online ordering process. Well tonight which will be the LAST time we order from this Round Table, because they overcharged us $6.26 and I spoke with the manager who refused to give me his name and accused me of being unprofessional because I asked for the overcharged money back. Oh I don't want to forget to mention that the over charge of $6 and apparently tax on that equals $6.26 was a delivery fee. I explained to him I placed the order online for carryout we did not have the pizza delivered. He insisted I bring proof into the store tomorrow morning if I want to get the credit back for my purchase that they overcharged me on. I WILL NEVER ORDER FROM THEM AGAIN!! And apparently now I have to be inconvenience on a Saturday morning because of their error😡 there are a lot of great pizza options out there and if I order again from a Round Table it will definitely not be the one...
   Read moreI've shopped here multiple times in the past and since the woman I've been dating now for 4 years is gluten intolerant I could only do this on nights she wasn't home or with spoiling me so I was so happy when they started offering gluten-free pizza but the best part is their staff for the most part is amazing and they go out of their way to give you the best deals and customer service ... Hate to name drop but in particular.. Will and Taylor are on top of their game and superstar on customer service and actually helping you out to the best possible experience they can dine in or take out ! Just between their service alone makes me addicted to this place because at my work I always try to provide that and it's nice to see it returned for once!! I used to always go to Westwood round table when I lived in Anderson now I live in Shasta Lake City and I actually don't require that I get better service here then I did there and I was the huge customer and still am they're always extremely reasonable and understanding and care for not only the new customer but...
   Read moreThank you to the manager who took the time out of his day to call me and chat it over. I can't wait to bring my grandma for lunch one day soon.
I just got off the phone with a gentleman at 11:45 am on May 19th 2024. I was trying to order my grandma some pizza and was having difficulties ordering online (I live in the greater Sacramento area) I call the store and immediately was confronted with a tone of annoyance. I told him my issues and that I needed help so if I could just give him the address to see if they delivered to her house (it's less than a mile away) and he responded with "well I don't know if it's says online we can't do it then we can't do it." I asked can I just give you the address to double check because the website was glitching anyways, she really wants round table. He responded with a long sigh saying uhhhh uhhh I'm going to find someone else to help you then, again with a rude tone. I told him he was extremely rude and hung up the phone. There's no issue with just double checking online if a house is in your...
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