Benjarong Thai Cuisine — Restaurant in Redlands

Love this place. I live 58 miles out of town but whenever I get any where near Redlands I always stop by here to eat. I love Thai food and think this restaurant does a great job on dishes like Tom Kah Kai soup and Green Curry. My favorites. They provide commendable quality food at fair prices with generally excellent to above average service. Have yet to have a bad meal or weird experience while dining there day or night. People complaining about not getting lemon in their water are completely missing the point about the quality of the food and the service Benjarong Thai provides on a consistent basis. Sorry to tell you this folks, but Redlands is generally not known for its 4 - 5 star establishments. So what they are complaining about has very little to do with the excellent experiences I have had over the last 2 + years enjoying nearly everything on the menu along with amazingly attentive service. 4 months ago while enjoying my dinner there, I realized that my green curry was chicken not pork as originally ordered. Despite the waitress being swamped, she stopped what she was doing, informed the cook of the mix-up, which was not really an earth shattering event in the scheme of things, and replaced the whole previous dish with a pork dish plus boxed up my previous incorrect order and added extra white rice all to go in an attempt to make the whole thing right. This is the great service that I have come to expect on a regular basis and exactly what keeps me, my family and friends living in the area coming back again and again for Benjarong's caring and concerned attitude to do the right thing by their customers thus creating an overall quality experience on a regular ongoing basis. Anybody going off over not getting lemon in their water might want to consider Chili's or TGIF if they really wanted to gripe about something so irrelevant to a quality dining experience. I intend to come back again and again whenever I am in town. GO - EAT - ENJOY! You will thank yourself for having such...

The restaurant has good food however our first impression meeting with their staff is shocking. I tried this restaurant 3 times with a large group of friends, and every time we get escorted to our table by a rude and unprofessional staff. We are not sure whether they are purposely discriminating at us or they are simply rude with all customers? Yesterday, we ate there again with 9 of my friends, and to our surprise, the hostess was behind rude and unprofessional. She refused to take our reservation over the phone , yet when we came in person, she attacked us for not having a prior reservation. Then she kept us waiting in our cars for one hour even though our table was empty and ready for us. She seated other large groups before us claiming they had reservation. After everyone in our group was shocked ready to leave, we finally got our table. They were clearly under staffed by 2 or 3 servers to the whole place. We waited 15 minutes for water, then they took 40 minutes to take our orders and by then we had lost our appetites by the time the food arrived. Orders came in stages without any plates or utensils. In summery we arrived at 6 pm and we left at 9:30 pm. I’m surprised of the bad service we keep getting at this place. I truly hope management will see this review to make some changes. The food is great, but the staff is unprofessional. I predict very few will stay...

If I could give zero stars I would and the one star I do give is because the food was decent at the MOST. It was my birthday dinner and we informed them ahead and they told we needed to come before 8. We arrived at 7:50 and they informed us the kitchen closes in 10 minutes so we ordered majority of everything we wanted even though they close at 9:30 and everywhere online says that. Everything was fine besides being RUSHED the whole time. My mom brought a small 6 inch circle and we asked for 6 spoons and a knife and the waitress told us there was a cake fee? $10? To bring us spoons? She told us she would waive the fee but a switch flipped and she copped the biggest attitude. Anyways mid cake cutting she gave us the bill and rushed us to pay it . Mind you it was 8:40. They proceeded to start VACUUMING AND CLEANING LOUDLY. I understand if we came super late , but if you’re gonna close almost an hour earlier then you said then you should’ve informed us !!! Our waitress proceeded to be insanely rude. At the end she gave us the bill on a phone card reader and selected 20% HERSELF . Mind you the menu said nothing about automatic gratuity, and it was a group of 6. My whole family tips at least 15%, I myself was a server and this place gave HORRIBLE SERVICE, HORRIBLE WAITRESS, AVERAGE FOOD, EXPENSIVE PRICES. Do...