Thai Spoon Cafe — Restaurant in Redlands

I stopped here on my way home from work because the ratings were so good for both food and customer service. Unfortunately, I learned the hard way that the customer is directly related to whether or not you like the food. I have been to other Thai Spoon restaurants in the IE. Truthfully, the food is not good at all of them; however, I felt confident about the Redlands location because of the ratings. I ordered the Curry Puffs, which were delicious. I also ordered Green Curry with chicken and fried rice. What I received looked very unappetizing. The cream in the curry looked curdled! I've never seen it like that - even in restaurants where it didn't taste great, it was still smooth. I told the waitress I didn't like the way it looked. She asked, "Why?" I explained that it looked like the cream may have been bad. I told her I wanted to order something else. She then said, "You're gonna pay for this one." I said, "No...I want a different item." She seriously wanted me to pay for the Curry as well as the replacement dish! I was so upset that I was going to just pay for it and leave. She then asked what other item I wanted. I ordered a replacement but had to confirm that she was going to remove the curry from my receipt. There was lots of yelling in the kitchen. In far less time than it took to get my curdled curry, she appeared with my replacement dish. In the process of getting my purse, I knocked over my water cup. She saw this happen and walked right by - without a word! She didn't even offer napkins!! She continued to laugh it up with other customers. She even brought my bill, still without asking if I needed napkins. I literally had to stop her to ask for some. If this is what you all rave about as "great customer service," I'll pass! So, so, so disappointing. I'm not even sure it's safe for me to eat my replacement meal... who knows what...

I went for a to go order after work last night JUST before closing and was able to get an order of the tom kha…. It’s one of my favorite soups and I had mentioned that to the woman helping me. I mentioned how I moved here recently and been looking for a good Thai place in the area. Both the lady helping me and the other woman there were incredibly welcoming and kind. They thanked me for coming and were happy to help, even though it was roughly 5-10 minutes before closing. I mentioned that I had recently moved to the area and had a really great conversation with what turned out to be the owner, Sara. I got to know her a bit and it was a really heartwarming interaction. She sold me on the strawberry cheesecake which was delicious, not artificial strawberry, and not too sweet . It was perfect. The Tom Kha also was incredible! The perfect balance of flavors and the Hot level of spice was perfect for my taste. It was something like $28 for the soup with a side of rice and the cheesecake and it was well worth it. Super excited to come back and I hope this place continues to be successful!

TLDR: great food, kind service, clean. Look forward to...

Favorite restaurant in Redlands

Edit: I cannot articulate how much I love this restaurant. I haven't been here in years, yet I still dream of the Nuathoon and the Yentafo. I think about the broths and the flavors and my mouth waters even after all this time.

I made a trip to Redlands just to have the food again today and had the Yentafo again for the first time in years. On the first bite, I started crying because of how much I missed the flavor of the red bean curd broth, and the fact that it still tastes just as good as I remember after all this time. I also made sure to get an order of Nuathoon and Yentafo each to bring back home with me just so I can savor the food a little longer.

If someone asked me what I wanted for my last meal, the Yentafo from Thai Spoon would...