Cascade Alchemy Bowls — Restaurant in Redmond

• Edits to say that even this response from the owner is incorrect. You did not make us feel like we had a choice to be severed the correct items. I am not allergic and therefore took the meal that I was presented with that I was told I ordered, despite knowing I did not. I was not made to feel comfortable to come and tell you that this bowl was not good. Had you been more kind with your response and offered an apology that our order was incorrect we would have gladly paid the difference and got what we actually wanted. Two people cant be having the same "perceived" experience and be wrong.*

I visited this evening with a friend to order our favorite dish, the Shasta Bowl. We placed an order for two of these bowls and an extra side of elote sauce. Unfortunately, when we went to pick up our order, we were given completely wrong items.

Despite our clear explanation that the order was incorrect, the woman working there—who I believe was the owner—argued with us. She insisted that we had ordered the wrong items and even suggested that we should have noticed the incorrect charge ourselves (we would have gladly paid the cost difference). Her attitude was condescending, and she dismissed our concerns, including a serious issue with peanut sauce that could have triggered a severe allergy for my friend.

Instead of acknowledging the mistake or offering a simple apology, she became more defensive and rude. She made no effort to rectify the situation, and it was only when we pointed out the allergy issue that we were offered a replacement for my friend. The lack of accountability and courtesy was astonishing.

To make matters worse, other customers witnessed the exchange, which only added to our embarrassment. I’ve never been treated so poorly by a business owner, and the entire experience left a sour taste. I hope they reconsider their approach to customer service moving forward. I would avoid this food truck in the future if I notice that this person is working.

I would also like to note that even though I graciously took the incorrect food items, it was not good. I ate it because I was hungry and felt that I had no other option other than just to eat what I was given and...

Such a great place with such amazing food. Best gluten free option in Central Oregon. Alchemy Bowls honestly changed my life, it is the only place in Redmond I am able to eat. The food is impeccable and the owners are so kindhearted. I've dealt with severe digestion issues from stress and have had a very tough journey with food. I've eaten strictly rice and avocado and feta cheese on my own for a year now, and when I found this place I was sure it was heaven. Indefinitely meant to be, the Pacific Crest Bowl with feta cheese is my go to meal absolutely any time of day. It's my favorite meal times a thousand and the ginger shoyu sauce is to die for. The owners are so personable and immediately learned my name, my order, have checked in for updates on my health, and have even gave me stickers. Their bowl is worth every penny and I get it several times a week. Anyone with pricing related complaints has absolutely no idea what it's like to eat healthy, this bowl is heavily generous for $16 and it is such a great healthy alternative. Gluten free food is scarce everywhere, and as mentioned alchemy bowls is the only place I'm able to eat in town when breakfast places close. The menu is so versatile, and has everything I've been...

⭐️⭐️⭐️⭐️⭐️ Cascade Alchemy Bowls - Redmond, Oregon

If you’re looking for fresh, flavorful, and downright amazing food in Redmond, Cascade Alchemy Bowls is an absolute MUST-try. Every dish I’ve had from this kitchen has been bursting with bold, delicious flavors that taste as though they were crafted straight from the heart. Which— I don’t doubt. You can’t fake flavors like this.

What sets Cascade Alchemy Bowls apart is their unwavering commitment to freshness. You can tell they care about using the best ingredients to create meals that leave a lasting impression. Whether you’re in the mood for comfort food or something creative and unique, they’ve got you covered.

The staff are super friendly and truly passionate about what they do, which makes the experience even better. Supporting local food creators and fellow lovers of food like Cascade Alchemy Bowls is always a win, especially when the food is this good.

**A quick add— it’s rare to find a place with such good quality of food that tastes so good from the kitchen…And to carry that same quality for ‘to- go’ or ‘Dash’ orders… The food is just fantastic. That’s it.

Can’t recommend them enough—be sure to check them out next time...