Trend Kill Body Piercing — Local services in Redmond

Generally, I’ve had really good experiences with Trendkill. More often than not everyone there is all smiles and happy to answer questions whenever they arise. However, I recently got a new piercing done by them and my ears swelled past the jewelry they put in. I called about 2 days after it had happened because I had been trying to get the swelling to go down but I was having no luck. The woman answered and told me to come into the shop so that they could take a look at my ears and discuss options that might be available. She did explain that because of the size of my piercing, options to replacing jewelry would be limited - which is totally understandable and I’m glad she offered that insight. The problem lies on when I made it into the shop after my phone call with her. Mind you, I walked into the shop maybe 10min after hanging up the phone. An empty shop, by the way, as they had just opened for the day. I was greeted by one of the dudes, I’m not going to put names on blast because it’s not productive to me. Regardless, dude was like “yeah those things are swollen” and I was like yep, they def are. I told him I had taken off the o ring bands because my ears had swelled over them. He said great and that I should get an airplane neck pillow and sleep on my back, continue aftercare… so the norm (which is what I have already been doing religiously) and then come back in two days if the swelling had not changed. I asked him that if the swelling had not gone down, what options would I have. Because I really want to salvage my ears and I was/am (they’re still swollen) concerned about the way they’re healing right now. Instead of offering some insight, he just kept repeating “come back in two days” over and over again until I left the shop. This entire encounter lasted maybe 2 minutes maximum. I’m disappointed that I couldn’t be further educated on possibilities. At the very least an explanation of “we can’t discuss possibilities because we won’t know what the condition of your ears will be in two days”. I would have preferred anything other than the repeated “come back in two days” without further explanation. Why even ask me to come in while I was...

Edited to be more clear. I came in several months ago, with a friend and licensed, vested service dog. I understand that there are laws and rules you have to abide by as a business. I understand that people still try to bring in pets all the time, anyway. So the employee made a point to come around, and say loud enough the other 3 customers could also hear, to tell me “only official service dogs are allowed, and only for people with a real disability like blindness.” First of all, service dogs (yes, fully outfitted, official service dogs as we had) are a medical tool to enable their owners to have a degree of independence. Second, it is not up to you to decide what a disability is or how it should look. That is decided by medical and legal standards, as is what disabilities would benefit from the use of a service dog. Having a disability is cruel and brutal. Just making it through the day and being relatively functional can be exhausting. So imagine if you’re having a good day, and decide to celebrate that by going to get a new piercing or some jewelry. And instead, you’re told by someone that your struggle isn’t good enough. Your health isn’t bad enough. Come back when you can behave “normally.” Whether intentional or accidental, that’s what such thoughtless words as not “not having a real disability” come across as. Bonus, it happened in front of people. Just in case we didn’t feel humiliated and worthless enough as it is. And yes, being callous and unthinking still counts as discrimination.

From the response I’ve got from management, I have no faith that such attitudes will change, or are even perceived as being wrong. Good for you, you showed you’re bigger and badder than me. In the meantime, I will not return, or recommend to anyone I know that they go here. Especially if you have disabilities or require the use of a...

I went in last Monday to get my septum pierced by Jimmy. Everyone was very kind and helpful. However, my septum piercing is extremely low it was pierced through the the cartilage instead of the actual septum/ "sweet spot". I went back in on Wednesday to have the piercer check it out to either fix it or put my mind at ease. I walked in and the guy at the front desk just asked to look at it and he said it was fine and he said that my hoop was probably just too big and thats why I felt self conscious about it. I still feel like it's really low. all my friends that have their septum pierced have said it just feels like a little pinch when they get it but this was more than just a pinch. it was pretty dang painful, this is not my first piercing and I feel like I have a pretty high pain tolerance. I felt like I was kind of brushed off, especially because the piercer didn't even come out to take a look. just wish the actual piercing that I paid for turned out like it should have. UPDATE: it's been over 2 months now and my septum is not healed at all. When i went in I go new jewelry for both of my daith's (new opal tension balls), new nostril studs and new septum hoop (as seen in the pic). all of the tension balls that were placed in my jewelry have fallen out unprovoked. I don't blame the establishment as a whole but the piercer that did the piercing and placed the new jewelry could probably use some more training. When i got my original daith jewelry placed by Luke they were placed correctly and stayed in place for nearly 3 years until i went in to get...